Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Recenzje (6 623)

Ogólna ocena
4,8
Liczba recenzji z daną oceną
  • 88% ocen to oceny z 5 gwiazdkami
  • 8% ocen to oceny z 4 gwiazdkami
  • 2% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
Edytowano 10 maj 2020

So easy to instal and most of the set up is done for you, thank you so much for providing this, I hope it stays free until the day I’m doing 500 orders a day !!!

sugar and spice crafts
Wielka Brytania
Prawie 7 lat korzystania z aplikacji
Smile.io odpowiedział(a) 11 maj 2020

Thank you so much for your kind words. Our goal here is to help businesses grow - we're so excited to watch you succeed! 💖

14 czerwiec 2016

Great app. Easy to install and use!

Texas Bat Company
Stany Zjednoczone
Prawie 7 lat korzystania z aplikacji
18 marzec 2022

Great customer service! Definitely makes it easier to navigate your rewards program. Would recommend!

Maud's Coffee & Tea
Stany Zjednoczone
Prawie 7 lat korzystania z aplikacji
Smile.io odpowiedział(a) 19 marzec 2022

Thank you! 😊 Best of luck with your program, we are always here if you need us!🥳

7 grudzień 2023

We have been using SMILE since its early free days. It stung a bit when they started charging but with a bit of communication we were able to come to a fair agreement and now very happy to continue using the app.

Lifestyle Vitamins
Wielka Brytania
Prawie 7 lat korzystania z aplikacji
Smile.io odpowiedział(a) 8 grudzień 2023

Thanks so much for taking the time to leave us a review! We appreciate it so very much and are happy to hear we were able to find some common ground on pricing.

Thanks again for being our merchant since the early days. Cheers to more days ahead 🥂

Yours in Loyalty,

✨ The Smile Support Team ✨

Edytowano 9 październik 2024

I think the jump from FREE to US$50 per month is too steep. I have 300 people on my program and the FREE version is very limited and causes confusion so I have to upgrade but its a huge price increase. If there was a US $30 pm option for up to 600 members it would be much easier to build slowly.

Cathy Pope Jewellery NZ
Nowa Zelandia
Prawie 7 lat korzystania z aplikacji
Smile.io odpowiedział(a) 26 marzec 2019

Thanks so much for sharing this! Feedback really helps ensure that we can provide the best experience possible for all of our merchants.

Edytowano 20 listopad 2020

Fab app, needed a bit of help in the beginning but the Help desk was always swift and helpful. Highly recommended. Our customers like having the rewards, and particularly like saving up for the higher values, so don't be afraid to have three or four stepped rewards. The only thing that did slow us down was working out the maths behind everything....ie, the value of our product's 'points' vs the value of the rewards 'points' is actually a complicated algorythm, and you want to get it right before you launch. Sweettooth offers a good tutorial on this, but if maths isn't your strong suit, and you start to go cross-eyed, best to talk to someone who really understands the difference between the value of the points earned and the value of the points spent, and how this applies to your business model. This could make or break your program's success. UPDATE: Needed help with positioning the app logo to avoid overlapping with another information box, and once more the Help Desk was super quick and helpful.

Green Pebble
Wielka Brytania
Ponad 6 lat korzystania z aplikacji
29 grudzień 2021

Ok, that was ridiculously easy to set up and get running. Free plan is just enough to be very useful and gives us incentive to upgrade eventually as the program starts doing its thing.

Belfast Performance
Stany Zjednoczone
Ponad 6 lat korzystania z aplikacji
Smile.io odpowiedział(a) 4 styczeń 2022

Thank you so much for taking the time to leave us this review 🦋

27 sierpień 2016

Easy set up, easy to use, and our customers love it.

Merry Bath
Stany Zjednoczone
Ponad 6 lat korzystania z aplikacji
Edytowano 1 maj 2024

She is so nice because she quickly understood the request, answered it, and even attached a detailed photo of how to inform her. Five stars ★★★★★

COKODIVE
Stany Zjednoczone
Ponad 6 lat korzystania z aplikacji
Smile.io odpowiedział(a) 29 sierpień 2019

Thank you so much for your long-term support, and the 5-star review! We're so glad that you're still loving our app :)

22 styczeń 2017

Great service! Looking forward to using this app in my new store.

Prairie Blooms Boutique
Stany Zjednoczone
Ponad 6 lat korzystania z aplikacji