Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Recenzje (6 484)

Ogólna ocena
4,8
Liczba recenzji z daną oceną
  • 88% ocen to oceny z 5 gwiazdkami
  • 8% ocen to oceny z 4 gwiazdkami
  • 2% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
Edytowano 1 maj 2024

She is so nice because she quickly understood the request, answered it, and even attached a detailed photo of how to inform her. Five stars ★★★★★

COKODIVE
Stany Zjednoczone
Ponad 6 lat korzystania z aplikacji
Smile.io odpowiedział(a) 29 sierpień 2019

Thank you so much for your long-term support, and the 5-star review! We're so glad that you're still loving our app :)

27 wrzesień 2023

Jade was so helpful! We were having issues importing codes and she was brilliant and sorted it all out for us. Honestly, it is rare to actually speak to someone on a live chat who can assist as easily as Jade did.
She is a real credit to Smile and we hope to speak to her again in the future if we need help!
Thank you Jade! You deserve a HUGE pay rise! :)

Bee Equipment
Wielka Brytania
Ponad 6 lat korzystania z aplikacji
Smile.io odpowiedział(a) 28 wrzesień 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

22 styczeń 2017

Great service! Looking forward to using this app in my new store.

Prairie Blooms Boutique
Stany Zjednoczone
Ponad 6 lat korzystania z aplikacji
6 styczeń 2023

Easy setup, easy to use, functional and with excellent customer service. Highly recommend Smile to any online business with a rewards programme.

CDK9 Raw
Australia
Ponad 6 lat korzystania z aplikacji
Smile.io odpowiedział(a) 9 styczeń 2023

We really appreciate the recommendation! It's great to hear that you had a good experience using the app and chatting with our team. Please feel free to reach out again if you need anything else 😄

23 marzec 2018

Smile.io so far is a very good app so far, which adds up a lot to an e-shop and keeps customers very happy! It would be an extra benefit, if all the users of the app get informed when there are changes and updates in the app, so that we can take advantage of the new stuff. But generally I'm very content. And Lynn from customer service was very fast and very helpful when I had some problems with the app. Keep up the good work!

Akiramushi
Grecja
Ponad 6 lat korzystania z aplikacji
Edytowano 7 październik 2022

When I reached out to Smile using their easy, and very easy to find, chat function, Jade was very responsive and helpful. They were able to provide screenshots and very easy to follow directions to help with my needs. I truly appreciate their help and will be using this function in the future due to the expedited response time. I also appreciate their efforts to make me smile and laugh on this Friday morning! It did not go unnoticed! Thank you, Jade!

Glt Store
Stany Zjednoczone
Ponad 6 lat korzystania z aplikacji
Edytowano 6 grudzień 2023

Fast & informative service as always.

Algenist
Stany Zjednoczone
Ponad 6 lat korzystania z aplikacji
Smile.io odpowiedział(a) 4 lipiec 2023

Thanks so much for taking the time to leave a review. We are so glad that you find Smile user friendly, and enjoy our support! Let us know if there is anything else we can help you with :)

Edytowano 18 październik 2023

Awesome app! Jade from tech support was especially helpful and fast!!

Mox Show Room
Stany Zjednoczone
Ponad 6 lat korzystania z aplikacji
21 maj 2020

Have been using this for over 2 years. It's highly appreciated by all our customers and I believe has become a reason to for them to come back to us.
Gives a lot of options to choose rewards for different actions. I like that it integrates with other apps, has been a very useful feature for us.
We are on a grandfathered plan so have access to unlimited apps for a reasonable price, however the plans that are available now I feel are quite highly priced for the multiple app integration functionality. I hope the team reconsiders this.

Bumpadum
Indie
Ponad 6 lat korzystania z aplikacji
Smile.io odpowiedział(a) 25 maj 2020

Thank you so much for your review and honest feedback! We will absolutely take this into consideration, thank you so much!

17 maj 2023

The lovely people from Smile are awesome, super helpful when something is needed and a solution is never far away. Always a pleasure to deal with them and we've been doing so for years. <3

Jimmy Joy

Jimmy Joy
Holandia
Ponad 6 lat korzystania z aplikacji
Smile.io odpowiedział(a) 17 maj 2023

We're all extra delighted by this wonderful review! 🤩 Pleasure is ours, and we look forward to supporting you in many more achievements to come 🚀

Smile Team 💛