Smile: Loyalty Program Rewards
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Recenzje (4 129)
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The app doesn't feature all the tools we need to start our loyalty program, but the support was really helpful and fast in resolving our problems.
A very clear and user-friendly apps to setup your loyalty system. Overall is good. Customer service used to take long time to response, however currently has been improved, my problem can be solved within few hours.
Thank you for your feedback. We are glad that you can see an improvement in the app!
Great app and even the free version does what I need it to be.
Je recommande vraiment cette application pour commencer votre programme de fidélité sur Shopify. Petit bémol pour notre prochaine migration avec Brevo, pas prise en compte (seul Mailchimp) dommage.
Merci d'avoir pris le temps de laisser cet avis et pour votre retour ! Un membre de notre équipe d'assistance a contacté pour voir si nous pouvons répondre à votre demande.
Great app and quick support.
I think it is missing analytics about the emails being sent to customers.
Thank you for your review. A member of our team has reached out to address the points you mentioned here - we look forward to chatting with you!
Still need some help on the customer side with enrollment / customer finding thier share link to share with other clients. This really needs to be more visible and promoted somehow..more bolder / bigger. I am sure in time this will work out better
Thank you for your review and feedback here. Someone will reach out to discuss this further with you :)
I had to wait a while for an agent but once Brandon was available, I had all my questions answered quickly.
Fantastic App , prompt customer service when i needed it ! Integrates well with Klavigo and Shopify
Thank you so much for taking the time to leave a review, super glad we could help today :) - Jade <3
I had some questions about the Smile app integrations with Klaviyo and the employee I spoke to, Andreandana, was super helpful!
Thank you for leaving us a review!
Good app, good response time to problems. Sometimes rewards are issued as a discount code, and sometimes as a gift card code. Haven't been able to figure out why yet.
Thank you so much for your review and your feedback! This is truly valuable to us! Should you still have any questions, please reach out to help@smile.io 🙏