Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Avaliações (6.610)

Classificação geral
4,8
Número por nível de avaliação
  • 88% das avaliações são de 5 estrelas
  • 8% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
28 de junho de 2016

Seemingly simple to set up but if the shop is already in play and trying to convert from another reward system, this can be very time consuming to manually migrate. Paid for SMB service for phone support but no inbound service is available. Set an appointment for a call and no phone call happened, this is not the way you want to start a paid service. Sweet tooth gets high marks for ease of use from the front of the house and poor marks for service.

Tricky Vapor
Canadá
Aproximadamente 1 mês usando o app
17 de abril de 2016

its kinda little slow in loading popup!

Allmydibs
Índia
28 dias usando o app
16 de janeiro de 2021

Good app, terrible Portuguese translation which doesn't let you fix it by yourself either. It is unprofessional to have something on a website with so many grammatical errors.

CHEIRALFAZEMA
Portugal
26 dias usando o app
Smile.io deixou uma resposta 17 de janeiro de 2021

Thank you so much for leaving us a review! We recently launched Portuguese as one of our language options and appreciate this feedback. We want to continue improving our app and if it's not too much trouble, would you be able to let us know where we can improve in the Portuguese translation?

Our email is help@smile.io and we want to share this feedback with our product team. Thank you so much!

22 de junho de 2017

At this time i cannot give much of a review since i did just install it, so far everything seems okaythough.

My Maine Jewelry Box
Estados Unidos
26 dias usando o app
24 de outubro de 2016

Great App to get the party started. Wish the FREE level had a bit more customization and more support for uniqueness but, alas- it's a starter kit for rewarding awesome customers!

Snapcat Studio
Estados Unidos
25 dias usando o app
22 de fevereiro de 2016

Seems like a great app and great concept, but it won't let me edit Anything after it has been set up. Just really frustrating. Assume it is a glitch since all the other reviews are so positive. I'll keep trying.

Fancy Buffalo
Estados Unidos
20 dias usando o app
26 de outubro de 2021

manca la possibilità della traduzione in italiano!!!! Per il resto e una buona app. Ancora non ho avuto il piacere di vederla in funzione ma spero che parti presto

Trigioshop
Itália
20 dias usando o app
Smile.io deixou uma resposta 26 de outubro de 2021

Hi there,

Thanks for sharing your open and honest feedback.

Our translations feature is still relatively new, so we're still learning which languages will provide the most value to our merchants.

While we don't yet officially support Italian, it looks like we've provided you with access to a workaround that would enable you to manually translate some parts of the app.

I've sent a follow-up email to see if we can help any further with this :)

5 de junho de 2024

türkçe dil seçeneği olmaması çok kötü üstelik türkiyedeki birçok marka kullanıyor yazmışlar en azından kendi çevirimizi ekleyebilmemiz iyi olurdu

Kameya
Turquia
16 minutos usando o app
Smile.io deixou uma resposta 28 de julho de 2024

Thank you for taking the time to leave us your feedback. We value your opinion and reached out to you personally via email to discuss options with you further.

15 de outubro de 2016

so far so good- I'm already learning from their enticing offer to help optimise SEO when I leave this review.

Moonlighthomes
Reino Unido
13 dias usando o app
Data de edição: 18 de abril de 2019

The app is great but unfortunately many of the app sections and email notifications are not customizable and my store is in spanish so I can't use it for my business. That was a big disappointment because I like all the features from the program. The day they allow you to customize a bit more I will turn my review into a 5 star one.

CENTROARTESANO
Espanha
13 dias usando o app
Smile.io deixou uma resposta 18 de abril de 2019

Hey there! We're sorry to hear you're experiencing issues! We will be in touch via email for further assistance. :)