Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Avaliações (6.656)

Classificação geral
4,8
Número por nível de avaliação
  • 88% das avaliações são de 5 estrelas
  • 8% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
15 de janeiro de 2025

this is really good app to incentivise customer for being a brands loyal customer.

GIRORGANIC
Índia
Mais de 2 anos usando o app
Smile.io deixou uma resposta 17 de janeiro de 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

14 de fevereiro de 2025

Lynn P. was super helpful, and even taught me something about shopify that I didn't know was a thing, which she didnt have too, because Shopify technically isn't her product..

PixelBros
Canadá
4 dias usando o app
Smile.io deixou uma resposta 15 de fevereiro de 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

5 de dezembro de 2024

quick, friendly response and helpful and relevant content to guide me through troubleshooting. Thank you, Lisa!

Poplinen
Estados Unidos
Quase 2 anos usando o app
Smile.io deixou uma resposta 7 de dezembro de 2024

We smiled reading this review! Thank you so much :)))

25 de fevereiro de 2025

Best support ever! The app is pretty intuitive and easy to set up, but I began to write down some questions along the way more so about how the rewards program works in conjunction with your own discounts. I sent quite a list on the chat, and Lisa really went the distance and answered ALL of my questions and then some! Very happy and excited to get these rewards to my customers! Thank you!

The Stencilsmith
Estados Unidos
1 dia usando o app
Smile.io deixou uma resposta 26 de fevereiro de 2025

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

18 de novembro de 2024

Lynn provided absolutely stellar customer service! She went above and beyond to address my issue with care and efficiency. Lynn didn’t just solve the problem—she took the time to analyze it thoroughly, clearly explained what should have been done, and then fixed it without requiring any back-and-forth or extra explanations.

Her professionalism and dedication turned a potentially frustrating experience into a smooth and stress-free resolution. This is what I call GREAT customer service! Thank you, Lynn, for your outstanding support.

Oyin Handmade
Estados Unidos
6 meses usando o app
Smile.io deixou uma resposta 20 de novembro de 2024

Thanks for leaving a review! We agree that Lynn (!!!) is indeed excellent 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

Data de edição: 28 de novembro de 2024

We just finished setting up and launching a Smile rewards program! The Smile team has been super helpful and quick to respond with any questions we have had. The program was very straight forward and there are so many resources that Smile offers to help you along the way. Happy to report that it's been a huge success with our clients!

Basis Clinic
Canadá
7 meses usando o app
Smile.io deixou uma resposta 16 de novembro de 2024

Thank you for taking the time to leave us a 5-star review! 🤩

9 de dezembro de 2024

Very prompt answer with details. PERFECT!!

Music Plaza
Estados Unidos
Mais de 6 anos usando o app
Smile.io deixou uma resposta 12 de dezembro de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

11 de fevereiro de 2025

So far so good! I had a question about set up and customer service was so kind and helpful! Really excited to see this program blow up on our site :D Thanks y'all!

J Heart CBD
Estados Unidos
5 dias usando o app
Smile.io deixou uma resposta 12 de fevereiro de 2025

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

27 de novembro de 2024

Lynn and the Smile.io's support team has exceeded our expectations during our loyalty program migration. They were responsive, knowledgeable, and provided clear solutions to our questions and challenges. We especially appreciate their patience and willingness to go the extra mile to ensure a successful data transfer by reinstalling the app; in which resolved the concern.

These options all provide positive feedback while highlighting the value of the support received. You can choose the option that best reflects your specific experience and desired level of detail. Blessings!

Herbs of the Earth
Filipinas
Aproximadamente 1 mês usando o app
Smile.io deixou uma resposta 28 de novembro de 2024

We are so glad to hear your experience has been smooth - that's what we aim for! We also think Lynn is pretty great :)))

21 de fevereiro de 2025

Smile.io was easy to install and configure. The support team was very helpful and responded to all my questions promptly. I highly recommend Smile.io

Seven 8ths
Estados Unidos
3 meses usando o app
Smile.io deixou uma resposta 23 de fevereiro de 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨