Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avaliações (6.539)

Classificação geral
4,8
Número por nível de avaliação
  • 88% das avaliações são de 5 estrelas
  • 8% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
Data de edição: 7 de abril de 2021

I downloaded the app because the pricing structure looked clearer and fairer than most of the other loyalty apps that I looked at, so kudos for that. Unfortunately, the free version looked really nasty in terms of the pop up design and colours. I had intended to go for the £49 a month version, but the look of the free version put me off risking it. If there had been a 7 day free trial of the paid version, then I would have persevered. Hope this feedback is helpful. EDIT - I persevered with the free version and found it easy to use. The free version is obviously a bargain. I will consider the paid version after a few months of using the free version. 1 star knocked off only because the paid version lacks a free trial.

Savvy Row
Reino Unido
Mais de 2 anos usando o app
Smile.io deixou uma resposta 7 de abril de 2021

Thanks so much for taking the time to write this honest review (and also for the edits after persevering with our Free Plan!) 😊 We really appreciate the feedback about a trial for our upgraded features / paid plans, and I've passed this along to our Product team to consider for the future.

Thanks again for the review and for giving Smile another try!

18 de setembro de 2016

Looks like a great app, easy installation and clean look. Excited for this!

Wise Minds Clothing
Estados Unidos
Mais de 2 anos usando o app
28 de setembro de 2022

I am still getting used to the app but my customers are loving the ease of use. I hope to enhance my utilization of the app very soon.

Vine and Grind
Estados Unidos
Mais de 2 anos usando o app
Smile.io deixou uma resposta 28 de setembro de 2022

Thanks for leaving us a review! We are stoked to hear you customer feedback, ease of use is our main priority! 💪

Cheers,
Joshua - Smile Team 🧙‍♂️

9 de junho de 2023

Fast and pleasant assistance. From a technical point of view, it's too bad that it's not yet possible to apply a minimum order value to use loyalty discounts on shopify POS orders.

Le Moly
França
Mais de 2 anos usando o app
Smile.io deixou uma resposta 12 de junho de 2023

Thanks for taking the time to leave your feedback. We are so glad that you have enjoyed our service, and have reached out to your personally with a nontechnical solution for how to add minimum order values on your POS system.

20 de dezembro de 2021

Great app, fast and helpful support staff, especially Petrit. The Rewards program helped us connect better and have a beneficial relationship with our customers. Thank you all very much!

Annada
Barein
Aproximadamente 2 anos usando o app
Smile.io deixou uma resposta 21 de dezembro de 2021

Hey thank you for the kind words, We think Petrit is awesome too. 😃 Best of luck with your program, we are always here if you need us!🥳

8 de setembro de 2016

great app, boring button styles

Tresfancy
Canadá
Aproximadamente 2 anos usando o app
13 de junho de 2020

Great app, launching your loyalty program its very quick, easy, and functional, but just works in English no other language so far.

AzaharPantry
Panamá
Aproximadamente 2 anos usando o app
Smile.io deixou uma resposta 16 de junho de 2020

Thanks for your review! We'll send an email your way with more information about translating texts in app! 🙂

20 de setembro de 2016

Was easy to set up and works well

Oceantest
Reino Unido
Aproximadamente 2 anos usando o app
Data de edição: 24 de maio de 2020

Best rewards App here. Roel Villahermosa from the Tec-Support and Shaun are doing an awesome job. Thanks guys for all the help :)

-1 Star because I really don't get why there is still no multi-language feature (even shopify built this now for a year) and no options to change text, behaviour or anything of nudges, no statistic for guest referral nudges etc. We could do better and more if we had more options here.

Made By Men
Alemanha
Aproximadamente 2 anos usando o app
10 de setembro de 2016

So far I am happy with the set-up stage. I am concerned though that Sweeth Tooth does not offer a basic program based on the number of orders per month. We'll see. So far so nice.

Irthly Jewelled Adornments
Estados Unidos
Aproximadamente 2 anos usando o app