Smile: Loyalty & Rewards , 5.979 avaliações

Classificação geral
4,9
Número por nível de avaliação
  • 88% das avaliações são de 5 estrelas
  • 8% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
22 de março de 2024

I encountered an issue with the referral program, but Lynn promptly assisted me in resolving it within minutes. Highly recommended!

SET4ALL
Canadá
3 meses usando o app
Smile.io deixou uma resposta 25 de março de 2024

Thanks so much for taking the time to leave this review! We really appreciate the kind words and are so happy to hear Lynn was able to help you in such a quick manner 💪

- Smile Team ✨

8 de março de 2024

We are unable to use Smile.io for Loyalty Rewards.

Our main reason is that the features are very limited, unless we can afford to pay such high prices. We do not feel that there is much value in spending $49 per month to upgrade. That plan doesn't not come with the Loyalty Landing Page or ability for our customers to redeem their points. It is impossible for us to commit to paying $199 per month for this.

Sadly we will need to look for a cheaper alternative.

WONDERCRAFT LTD
Reino Unido
Aproximadamente 2 meses usando o app
Smile.io deixou uma resposta 11 de março de 2024

Thank you for your review, we appreciate your feedback. Someone from our team has reached out to discuss this further with you.

17 de janeiro de 2024

Great communication and feedback from Lisa on figuring out this new system :)

Really appreciate it!

Progressive Nutracare
Estados Unidos
Quase 2 anos usando o app
Smile.io deixou uma resposta 18 de janeiro de 2024

Thank you so much for taking the time to leave this review 💛 We are happy Lisa was able to help :)

-The Smile Team✨

18 de março de 2024

Thank you for the quick response and fix.

Aesthetics Rx® Skincare
Austrália
Aproximadamente 1 ano usando o app
Smile.io deixou uma resposta 20 de março de 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

12 de abril de 2024

The smile support team is so responsive and helpful. They answer every question and ensure our problems are solved.

Threads 4 Thought
Estados Unidos
Aproximadamente 2 anos usando o app
Smile.io deixou uma resposta 14 de abril de 2024

Thank you so much for taking the time to rate us 5 stars! We really appreciate it 🤩

- Smile Team ✨

15 de fevereiro de 2024

Good program, altough a little bit expensive. Let's see if it's wort it. Lisa from the Customer Servic was of great help.

Brothers in Arms
Alemanha
Aproximadamente 3 anos usando o app
Smile.io deixou uma resposta 18 de fevereiro de 2024

Thank you for your review! 🙏 We have reached out via email to see if there is anything we can improve on.

Data de edição: 8 de março de 2024

Great solution and support for our retail fashion store.

OutDazl
Reino Unido
Aproximadamente 1 ano usando o app
Smile.io deixou uma resposta 9 de março de 2024

Thank you so much for your review. We really appreciate it. Please reach out if there is anything else we can help with.

10 de abril de 2024

Jade was very helpful and attentive. Thank you!

Krack'd Snacks
Estados Unidos
Aproximadamente 1 ano usando o app
Smile.io deixou uma resposta 12 de abril de 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏 We are happy that Jade could help :)

Yours in Loyalty,

✨ The Smile Support Team ✨

8 de fevereiro de 2024

Lynn was so patient and persistent with getting us the help we needed!

Blue Layne Boutique
Estados Unidos
Mais de 4 anos usando o app
Smile.io deixou uma resposta 10 de fevereiro de 2024

WE are delighted Brandon was able to resolve your issue. Please reach out if there is anything else we can help with.

Cheers

The Smile team 🤩

27 de março de 2024

The team was very supportive in assisting me setting up the app with a few errors I had made. They even gave advice on Shopify theme code issue which was really helpful.

Hobbster
Reino Unido
5 dias usando o app
Smile.io deixou uma resposta 28 de março de 2024

Thanks so much for taking the time to leave a review! <3 We are happy to hear that our Support Team could help!

If you need anything else, please do not hesitate to reach out.