Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Avaliações (6.656)

Classificação geral
4,8
Número por nível de avaliação
  • 88% das avaliações são de 5 estrelas
  • 8% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
5 de dezembro de 2024

Great customer service, my question was answered within an hour and issue was solved efficiently. My advisor was Lisa.

Meder Beauty Europe
Letônia
10 meses usando o app
Smile.io deixou uma resposta 6 de dezembro de 2024

We are so glad Lisa was able to assist you quickly, hope you enjoy the app :)

20 de fevereiro de 2025

Very good support from Lisa.
Prompt to reply and solved the issue quickly.

Sow & Arrow
Reino Unido
29 dias usando o app
Smile.io deixou uma resposta 22 de fevereiro de 2025

Thank you so much for taking the time to leave this review 💖

5 de novembro de 2024

If I was just reviewing the customer service and troubleshooting/help I just received from Shelby then it would be 10* (seriously, I can't express how grateful I am for her help because without it I would have given up and just taken the hit and removed Smile.io completely rather than deal with the tech issue!), however it seems like I'm reviewing the whole app and my experience so far is that if ...

MALA Home Fragrance
Reino Unido
6 meses usando o app
21 de novembro de 2024

This app is an easy to use way to drive further sales. The customer assistance is amazing!

Blink Tea
Canadá
Aproximadamente 2 anos usando o app
Smile.io deixou uma resposta 22 de novembro de 2024

We smiled reading this review! Thank you so much :)

29 de outubro de 2024

Excellent documentation, easy to set up and customize. Support is responsive and helpful. New features released fairly often. Much more affordable than some of their competitors for more features. Easily integrates with most major marketing and reviews software.

Outdoorplay
Estados Unidos
6 meses usando o app
Smile.io deixou uma resposta 31 de outubro de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

20 de fevereiro de 2025

Lisa was very helpful and effecient. Many thanks

Kedar Health
Gana
Mais de 1 ano usando o app
Smile.io deixou uma resposta 25 de fevereiro de 2025

Thank you for your review and feedback. I've reached out via email to address this with you.

12 de novembro de 2024

Customer service has been great! The few times we've had questions, Lisa has come to our aid within just a few hours, not only with answers, but also with screen-shots, and even embedded video/GIF that make it very easy to understand! Explanations have been simple and complete, making sure that we fully understand the solution. Thanks for the great customer service! :)

Radiant Research
Estados Unidos
3 meses usando o app
22 de janeiro de 2025

I wanted to test it out, but it was a little more complex than my website required, so I uninstalled it (within minutes), not knowing I had already been charged. I contacted the team, who explained that while the charges are non-refundable, they'd make a one-time exception for me. As a small business owner, every penny counts, so I appreciate this.

TallGirlSlay
Estados Unidos
Aproximadamente 4 horas usando o app
Smile.io deixou uma resposta 25 de janeiro de 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

4 de dezembro de 2024

Was able to resolve the issue immediately

Bums and Roses
Estados Unidos
Mais de 3 anos usando o app
Smile.io deixou uma resposta 6 de dezembro de 2024

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

3 de janeiro de 2025

Very Easy to use - Works Great with Shopify POS!

937HEATZ
Estados Unidos
Aproximadamente 2 meses usando o app
Smile.io deixou uma resposta 5 de janeiro de 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨