Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avaliações (6.299)

Classificação geral
4,9
Número por nível de avaliação
  • 88% das avaliações são de 5 estrelas
  • 8% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
25 de julho de 2023

Smile has been a great app for our loyalty program. It's full of features, but not confusing to use like other apps available. Really appreciate how Smile have prioritised the UX for both the end users and also us as a merchant. The new 'Points at Checkout' feature is great!

Their customer support is also very responsive and helpful!

Francesca Jewellery
Austrália
Mais de 2 anos usando o app
Smile.io deixou uma resposta 26 de julho de 2023

Thank you for taking the time to leave such a kind review ❤️ We are so happy to hear that you are enjoying Smile and all the features! Please feel free to reach out if you need anymore assistance - The Smile Team

4 de fevereiro de 2022

Smile has been great to work with, and our customers love using our "Legacy Stars". We have seen an increase in sales from this! Customer service has also been incredible and most recently speaking with Jade was such a great experience. Thank you so much for having such a great team!

The OVer Company
Canadá
Mais de 2 anos usando o app
Smile.io deixou uma resposta 4 de fevereiro de 2022

It's great to hear that enjoy the app and our support, especially from Jade 🤩. I'll let them know! We are excited for you and all your future clients 🚀

24 de março de 2022

Nicole was amazing. Super patient and helpful and answered all of my questions! She was very clear in her instructions and made the troubleshooting process seamless.

hOMe Beauty & Wellness
Estados Unidos
Mais de 2 anos usando o app
Smile.io deixou uma resposta 25 de março de 2022

Thank you for the review! We're so happy to hear that Nicole was able to troubleshoot your questions effectively, we agree that she's amazing! 💛

5 de novembro de 2016

Love this app! It is such an amazing loyalty program. It makes our customers feel special and come back more often to purchase items.

Birds N Bones Jewelry
Estados Unidos
Mais de 2 anos usando o app
3 de agosto de 2022

awesome app, very good and cost effective. just wish it had an option for the rewards redemption to be accessed via a standard webpage instead of an app or floating button

Anne Vaughan Designs
Estados Unidos
Mais de 2 anos usando o app
Smile.io deixou uma resposta 3 de agosto de 2022

Thanks for taking the time to leave a review! It was amazing helping you today :) -Jade <3

14 de janeiro de 2021

Smile is a great app for points and referrals and they online chat system is great! in particular Brady, Jess and Jobie have been incredibly helpful in helping us get everything set up!

Arcminute
Reino Unido
Mais de 2 anos usando o app
Smile.io deixou uma resposta 14 de janeiro de 2021

Thank you so much for the review and for leaving us 5 stars! We're so happy you found our Support team helpful! 😄

12 de novembro de 2020

So far so good! Support replies fast and helps by providing any steps you may have missed, thank you!

Angry Ballerina Fabrics
Canadá
Mais de 2 anos usando o app
Smile.io deixou uma resposta 12 de novembro de 2020

Thanks so much for the five-star rating! We really appreciate it. We're happy our Support team were able to help out! 😊

11 de junho de 2021

The app is amazing and really helps to build loyalty amongst our customers. I had the pleasure of dealing with Christian in support regarding some queries and advice.... ad the customer support is just on the next level! Thanks Christian... Thanks Smile!

BabybeadsSA
África do Sul
Mais de 2 anos usando o app
Smile.io deixou uma resposta 11 de junho de 2021

Thank you so much for your lovely review! We're so glad to hear that Christian was so helpful 💖

15 de setembro de 2016

So far I love it! I can't wait until people start to sign up. This fits perfectly with my bake shop.

Ye Olde Tyme Bake Shoppe
Estados Unidos
Mais de 2 anos usando o app
6 de abril de 2022

Great way to get a loyalty program started, and they have so many resources to help along the way! Their customer support is great as well.

DIY BAR
Estados Unidos
Mais de 2 anos usando o app
Smile.io deixou uma resposta 7 de abril de 2022

That is so kind 💖, thank you so much for leaving a review, We are always here if you need us 🙏