Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Avaliações (6.656)

Classificação geral
4,8
Número por nível de avaliação
  • 88% das avaliações são de 5 estrelas
  • 8% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
Data de edição: 10 de janeiro de 2025

The customer service is 10/10 and they are always so helpful!

White Peony Boutique
Estados Unidos
6 meses usando o app
Smile.io deixou uma resposta 4 de janeiro de 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

29 de outubro de 2024

Extremely satisfied with the customer service and speed of conversation. The demo was excellent, and our rep (Cole) was knowledgeable in the app and general Shopify information, which was especially helpful for our team, as we don't have technical staff on board. Excited to kick this program off for our customers.

OKANAGAN LIFESTYLE APPAREL
Canadá
7 meses usando o app
Smile.io deixou uma resposta 31 de outubro de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

8 de fevereiro de 2025

I just installed the app yesterday and have had a great experience with the support team so far. I'm really looking forward to utilizing my new rewards & referral programs.

Timeless Designs by Liz
Estados Unidos
Aproximadamente 18 horas usando o app
Smile.io deixou uma resposta 10 de fevereiro de 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

22 de novembro de 2024

Jade from Smile team was super helpful! Our problem was solved really fast - we like using the app as well.

After5
Países Baixos
Aproximadamente 2 meses usando o app
Smile.io deixou uma resposta 23 de novembro de 2024

We are so glad Jade was able to assist you quickly, hope you enjoy the app :)

13 de fevereiro de 2025

Prompt and informative, thanks Maggie!

The Herb Depot
Canadá
Quase 6 anos usando o app
Smile.io deixou uma resposta 15 de fevereiro de 2025

Thanks for taking the time to rate us 5 stars!

Smile Team✨

19 de novembro de 2024

Great customer experience and 1:1 chat service from Joana!

Wild Swans
Reino Unido
Mais de 3 anos usando o app
Smile.io deixou uma resposta 21 de novembro de 2024

So glad Joana was able to assist you and thank you for your lovely review!

22 de outubro de 2024

App is easy to set up and use. I had some queries, but the Smile.io team were quick to respond and very helpful.
My only suggestion would be to allow additional orders for the Starter plan for $20 per month, like on the Growth plan and above.

mclaggan+co
Reino Unido
8 meses usando o app
Smile.io deixou uma resposta 23 de outubro de 2024

We are really happy to hear you found our program easy to set-up and use! We'd also like to thank you for your feedback regarding our pricing. We'll be here to support you and your loyalty program :)

13 de dezembro de 2024

Great app and customer service whenever I need it.

Wendy Meadows
Estados Unidos
7 meses usando o app
Smile.io deixou uma resposta 15 de dezembro de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

Data de edição: 17 de janeiro de 2025

Amazing loyalty program. We switched because of rampant code leaks and saw immediate savings due to fewer discounts. I recommend this app (if you have the budget).

Update: The customer service is very good.

Update #2: Joana is pretty incredible - give her a promotion!

Country Life Natural Foods
Estados Unidos
8 meses usando o app
Smile.io deixou uma resposta 30 de outubro de 2024

Thank you so much for taking the time to leave this rating! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. 


Smile Team ✨

Data de edição: 14 de fevereiro de 2025

Our customers abosultely love points, especially collecting and redeeming through in store POS.

Great and quick service provided by Lynn.

KIN DOG GOODS
Indonésia
Quase 6 anos usando o app
Smile.io deixou uma resposta 18 de outubro de 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Hannah 🤩

- Smile Team ✨