Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avaliações (6.470)

Classificação geral
4,8
Número por nível de avaliação
  • 88% das avaliações são de 5 estrelas
  • 8% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
18 de julho de 2024

The app is great, and has pleasant automation templates with a great responsive team from both the billing and implementation support. Unlike other similar apps which looks more bare-bone and had to do more manual customisations.

Just unfortunate there's only simplified chinese and no traditional chinese support, and there are certain fields which just can't be manually overwritten.

SunnyHills Hong Kong
Singapura
3 dias usando o app
Smile.io deixou uma resposta 23 de julho de 2024

Thanks so much for taking the time to leave us a review!!!

10 de outubro de 2024

Amazing app, thank you!

essoc
Estados Unidos
14 dias usando o app
Smile.io deixou uma resposta 12 de outubro de 2024

Thanks so much for taking the time to rate us 5 stars! 🤩

- Smile Team ✨

Data de edição: 9 de setembro de 2024

I had a customer who was having trouble redeeming a coupon using points, and I worked with Hannah, the app's support manager, to resolve the issue.
She was an amazing manager. She listened to my repeated inquiries and quickly came up with alternatives.

Thanks to her, I was able to get it resolved. I would definitely recommend this app to others.

LINE FRIENDS SQUARE
Coreia do Sul
Mais de 3 anos usando o app
Smile.io deixou uma resposta 30 de maio de 2024

Thank you so much for the kind words and for choosing Smile! 😃

18 de outubro de 2024

Awesome app and customer service is very quick and polite

Night Vision Universe
Estados Unidos
3 dias usando o app
Smile.io deixou uma resposta 22 de outubro de 2024

Thank you for taking the time to leave us a 5-star review! 🤩

Don't hesitate to reach out if you have further questions.

Smile Team ✨

10 de julho de 2024

Get app great support really like Smile, it makes me smile when I use it

Type One Style
Reino Unido
2 meses usando o app
Smile.io deixou uma resposta 12 de julho de 2024

We smiled reading this review! Thank you so much :)

29 de julho de 2024

So far very happy with the app and service have been great!

LÖV Flowers
Reino Unido
14 dias usando o app
Smile.io deixou uma resposta 31 de julho de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

18 de junho de 2024

I have a lot of questions to ask them recently, and they answered them patiently. Very good service. Thank you

Tantaly
Hong Kong, RAE da China
Mais de 4 anos usando o app
Smile.io deixou uma resposta 22 de junho de 2024

! We really appreciate the kind words 🙏 Thanks for the review!

Yours in Loyalty,

✨ The Smile Support Team ✨

30 de outubro de 2024

I'm enjoying the app, and Shelby, from the customer service was very friendly and efficient.

Be Breeze
Canadá
2 dias usando o app
Smile.io deixou uma resposta 1 de novembro de 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Shelby 🤩

- Smile Team ✨

7 de agosto de 2024

quick response and very helpful!

Vuoi Jewellery
Austrália
6 meses usando o app
Smile.io deixou uma resposta 9 de agosto de 2024

So glad to hear you have a lovely experience speaking with our support staff! Thank you for your review!

9 de agosto de 2024

Very easy to use. Thank you for this App!

Rena'sThreadandCrafts
Estados Unidos
30 dias usando o app
Smile.io deixou uma resposta 12 de agosto de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨