Smile: Loyalty & Rewards
Atende aos mais altos padrões de qualidade da Shopify nos quesitos velocidade, facilidade de uso e valor do lojista
Avaliações (6.383)
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I have had a few questions along the way with this platform and every time the customer service is spot on. Quick replies and the team go over and above to help you get the issue finalised, not closing the query until you say you are completely satisfied. Thanks so much
Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖
Helpful and responsive customer support
Thank you for your review and feedback, we are really glad to hear you found our customer support helpful :)
I've been using Smile.io for our Shopify store's loyalty program and it has significantly enhanced our customer engagement. The setup was seamless, and it integrates perfectly with our store. What really stands out is the customer service—responsive, friendly, and incredibly helpful, solving any issues promptly. Highly recommend Smile.io if you're looking to boost customer loyalty and satisfaction.
Thank you for your lovely review. We are so glad to hear we are having a positive impact on your customer engagement and that you enjoyed speaking with our customer service team - we loved chatting we you too and are always happy to help :)
Easy to set up, looks great, and when I needed help, Lisa was on top of it and got my questions answered within 5 minutes!
Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
A very clear and user-friendly apps to setup your loyalty system. Overall is good. Customer service used to take long time to response, however currently has been improved, my problem can be solved within few hours.
Thank you for your feedback. We are glad that you can see an improvement in the app!
It would be more convenient if the interface had the ability to switch languages. Right now, I'm unable to find the language switch option.
Thank you for your feedback here - we will look to see if this is something we can action for Merchants in the future! We hope you continue to enjoy the app :)
Ik raad deze app wel aan. Ik heb een kleine webshop en het gratis plan past op dit moment precies bij mijn wensen en behoeften. Daarnaast staat de klantenservice je snel te woord zo wel via de mail als via de chat.
Thank you for taking the time to leave a review and for all of the kind words! We're happy to hear that you're enjoying Smile.io 💖
Shelby - Smile Team ✨
I appreciate you helping me, thank you!
Thank you for your review! We are so glad Lynn was able to help you :)
It is an incredibly easy-to-use app that has significantly boosted my customer loyalty and repeat purchases, with excellent customization options!
! We really appreciate the kind words 🙏 Thanks for the review!
Yours in Loyalty,
✨ The Smile Support Team ✨
Great Customer Service by Brandon
Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖