Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avaliações (6.545)

Classificação geral
4,8
Número por nível de avaliação
  • 88% das avaliações são de 5 estrelas
  • 8% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
25 de outubro de 2024

Shelby was very helpful, app works well

Nuzzle
Estados Unidos
Aproximadamente 23 horas usando o app
Smile.io deixou uma resposta 28 de outubro de 2024

We are so glad Shelby was able to assist you! Thanks for your lovely review.

10 de junho de 2024

Lynn is awesome and followed up with me to make sure I made the change in plan before my next billing cycle. Highly recommend!

Puree Juice Bar
Estados Unidos
Mais de 7 anos usando o app
Smile.io deixou uma resposta 12 de junho de 2024

Thank you for your review! We are so glad Lynn was able to help you :)

1 de novembro de 2024

having the best experience with this Smile .

Newmailuxe
Índia
Aproximadamente 13 horas usando o app
Smile.io deixou uma resposta 4 de novembro de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

26 de junho de 2024

Usable as a free option but the upgrade price is insane. Nearly a full year of shopify per month cost is insane (base plan is still more than shopify eahc month) for a small business doing small sales. Extremely easy to abuse and manipulate - I had a customer make multiple accounts and fake share and all the points were given every time. The 'tasks' are not real so this does not feel like you are getting the return for the customer to get their points. The free perks are nice enough, but I was looking for another option as soon as I could after the manipulation issue.

Marching Dogs
Estados Unidos
7 meses usando o app
Smile.io deixou uma resposta 28 de agosto de 2024

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨

17 de junho de 2024

Hannah Scrafton was very helpful at understanding our specific business needs, and helping us plan for the future. we highly recommend smile loyalty for small business.

Picnic Blanket
Reino Unido
Mais de 2 anos usando o app
Smile.io deixou uma resposta 22 de junho de 2024

Thanks so much for taking the time to leave a review! We really appreciate it 🙏

- Smile Team ✨

26 de junho de 2024

Had an issue from a customer not receiving the full amount of points, contacted Smile through chatbox and Lisa was able to resolve promptly by providing step by step instructions for me to follow which was really appreciated, as I'm not great with technology. Thank you so much

Art Inspirations Crafts UK
Reino Unido
6 meses usando o app
Smile.io deixou uma resposta 28 de junho de 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

29 de junho de 2024

After trying several rewards system Apps for years, this is definitely the best, very complete interface and covers all types of possible existing rewards, the only negative point I find is the excessive cost of its plans, which at least for small businesses or businesses just starting out, I don't think it's possible to pay for their plans, but I give it 5 stars since they have a free plan that is also very useful and it is available to everyone.

Rochan Shop
Estados Unidos
8 dias usando o app
Smile.io deixou uma resposta 3 de julho de 2024

Thanks so much for taking the time to leave us a review and the kind words! We're so glad to hear that you've found Smile to be complete :)

Yours in Loyalty,

The Smile Support Team

14 de julho de 2024

Great app, great support when you have issues!

By Lenz
Bélgica
Quase 3 anos usando o app
Smile.io deixou uma resposta 16 de julho de 2024

Thank you for your review! We are happy to hear that you're enjoying the app, reach out if you have any other questions!

Data de edição: 25 de outubro de 2024

Angie, Karen, Jade, Joana - This is my dream team!! Whenever I have questions about linking pages, double points, deep links, and getting their opinion on my landing rewards page - these ladies are there to help, happily and quickly. Thanks, Joana, for your help on this last need I had.

Get Smile now, their support is real life humans who respond timely - you cannot get that from alot of the apps out there.

Skarlett Blue
Estados Unidos
10 meses usando o app
Smile.io deixou uma resposta 17 de junho de 2024

Thank you for the review! We really appreciate it. We think Angie is pretty awesome too 😄

-The Smile.io Team

29 de agosto de 2024

Best customer support ..Quick responses and solves issues

little jungle
Índia
16 dias usando o app
Smile.io deixou uma resposta 31 de agosto de 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂