Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avaliações (6.545)

Classificação geral
4,8
Número por nível de avaliação
  • 88% das avaliações são de 5 estrelas
  • 8% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
Data de edição: 25 de outubro de 2024

Angie, Karen, Jade, Joana - This is my dream team!! Whenever I have questions about linking pages, double points, deep links, and getting their opinion on my landing rewards page - these ladies are there to help, happily and quickly. Thanks, Joana, for your help on this last need I had.

Get Smile now, their support is real life humans who respond timely - you cannot get that from alot of the apps out there.

Skarlett Blue
Estados Unidos
10 meses usando o app
Smile.io deixou uma resposta 17 de junho de 2024

Thank you for the review! We really appreciate it. We think Angie is pretty awesome too 😄

-The Smile.io Team

29 de agosto de 2024

Best customer support ..Quick responses and solves issues

little jungle
Índia
16 dias usando o app
Smile.io deixou uma resposta 31 de agosto de 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

3 de junho de 2024

I've been using Smile for years and haven't run into many issues. All issues I've had, have been resolved quickly. Recently, Lisa was able to help answer a few questions I had about the app, my Shopify theme and customer reviews.

Fortune Cookie Soap
Estados Unidos
Quase 8 anos usando o app
Smile.io deixou uma resposta 5 de junho de 2024

Thanks for being our merchant and leaving a review about us. We are glad to hear that you have been enjoying Smile and that you've found our support team, especially !Lisa! to be helpful. That's what we're here for 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

29 de outubro de 2024

App assez facile à paramétrer. Service support réactif et qui m'a bien aidée. Juste dommage que certaines fonctionnalités basiques soient réservées au plan le plus cher.

Fouilhoux
França
8 dias usando o app
9 de outubro de 2024

Lynn was ultra helpful and very quick to help with my clarifications and provide the support and solution I needed!

WICKD
Singapura
Aproximadamente 2 horas usando o app
Smile.io deixou uma resposta 12 de outubro de 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Lynn 🤩

30 de maio de 2024

This app has been great! Had a small issue with the widget not showing on our site due to some other app code blocking it and Cole was able to fix the issue quickly!

The Red Wagon
Estados Unidos
Mais de 3 anos usando o app
Smile.io deixou uma resposta 1 de junho de 2024

Thank you for taking the time to leave a review! I'm glad we could help!

1 de agosto de 2024

it seems like a good app but I just lose a lot of time and Couldn't make it work. it is not showing in my website and I couldn't understand how clients will see their point or redeem them. I also try to reach through the chat but nobody answered. I was willing to pay after all that trouble with the free version.

The BookClub Boutique
Canadá
1 dia usando o app
Smile.io deixou uma resposta 3 de agosto de 2024

We are so sorry to hear that your experience wasn't up to our usual standards. A member of our support team has reached out via email to learn more about your experience!

9 de julho de 2024

I had an intricate issue and they responded so quick and it was all resolved within a day! Thank you!

Julz Shoes
África do Sul
3 meses usando o app
Smile.io deixou uma resposta 10 de julho de 2024

We are so glad to hear your issue was solved quickly! We hope you continue to enjoy using the app :)

7 de agosto de 2024

quick response and very helpful!

Vuoi Jewellery
Austrália
6 meses usando o app
Smile.io deixou uma resposta 9 de agosto de 2024

So glad to hear you have a lovely experience speaking with our support staff! Thank you for your review!

9 de agosto de 2024

Very easy to use. Thank you for this App!

Rena'sThreadandCrafts
Estados Unidos
30 dias usando o app
Smile.io deixou uma resposta 12 de agosto de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨