Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Avaliações (6.616)

Classificação geral
4,8
Número por nível de avaliação
  • 88% das avaliações são de 5 estrelas
  • 8% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
25 de setembro de 2023

It's user-friendly. Customer service acts on quick and help with efficiency.

CoffeeSweat
Hong Kong, RAE da China
12 meses usando o app
Smile.io deixou uma resposta 27 de setembro de 2023

Thank you so much for your kind review we really appreciate it. 🙏

Please let us know if there is anything else we can do to help.

Cheers,
The Smile team 💛

Data de edição: 28 de dezembro de 2021

My assistant could not have been more helpful! I feel completely supported by these guys as if I have an issue or need access to something I can't get to they sort it, with pleasure. We are so pleased knowing that we really do have the best Rewards Program and the very best staff working at that program!

Vapeyou.com.au
Austrália
12 meses usando o app
Smile.io deixou uma resposta 8 de julho de 2021

Thank you for the five-star review! We aim to give the best support possible for all of our merchants :)

14 de dezembro de 2021

New user to the app. We have not fully explored the true commercial benefits of the app yet and we are very much looking forward to doing so over the coming year. However, the level of service is top notch! Thank you for your help as we go!!

Leyalder
Reino Unido
12 meses usando o app
Smile.io deixou uma resposta 15 de dezembro de 2021

Welcome to Smile! We're thrilled to have you on board - thank you for sharing your wonderful feedback 💛 :)

7 de novembro de 2019

Loving this app so far. Very nice free features and very easy to set up. It walks you through the whole process.

FFS (Feathers, Fluff 'n' Scales)
Estados Unidos
12 meses usando o app
Smile.io deixou uma resposta 8 de novembro de 2019

Thank you for the 5-star review! ✨ So glad to hear you're loving it! 🙌

12 de maio de 2022

I use this app to offer rewards to our loyal customers. The customer service is superb and has helped us tremendously! Highly recommend this app for any e-commerce store!

Plastic Free Pursuit
Estados Unidos
12 meses usando o app
Smile.io deixou uma resposta 12 de maio de 2022

I am so glad that you are enjoying Smile and that we were able to help you today! Thanks for recommending us, and taking the time to leave a review :)

27 de outubro de 2023

The Smile Team has provided great help through their chat system. It does take a while for a team member to respond, but it is great that the chat is always active so you can jump back into conversation at any time. Their YouTube channel has been helpful as well! One challenge I have been met with through this app is that it requires an email in order for customers to redeem points. No complaints, just something to get used to. So far so good with the free option!

L B L
Estados Unidos
11 meses usando o app
Smile.io deixou uma resposta 29 de outubro de 2023

Thanks so much for taking the time to leave us a review! We're so glad to hear you've found our YouTube channel useful and we'll make sure the proper members of our team have seen the other feedback you've provided as well as we're always looking for ways to improve our merchant's experience 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

10 de novembro de 2022

This is a great app for customer engagement. I was able to trial the Pro Plan and access all the features for 28 days. It has a lot of handy features.

Laceometry
Reino Unido
12 meses usando o app
Smile.io deixou uma resposta 10 de novembro de 2022

Thank you so much for taking the time to leave us a review - it's much appreciated! 💛

3 de janeiro de 2018

Prompt customer service and does what it needs to do. Thanks, Maggie!

Dirtykneessoap
Estados Unidos
12 meses usando o app
3 de julho de 2016

Easy to set up and use. Such a great idea and so simple. I emailed them with a question and got a response very quickly!

Arae Jewelry
Canadá
12 meses usando o app
Data de edição: 23 de março de 2021

Excellent app, it's helped us tremendously! Great way to incentivate customer loyalty, fantastic customer service. Great app.

MatchaOishii
Países Baixos
12 meses usando o app
Smile.io deixou uma resposta 23 de março de 2021

Thank you so much for the review! We are so glad you reached out to us as we love helping small businesses grow more with a rewards program.