Smile: Loyalty & Rewards , 6.017 avaliações

Classificação geral
4,9
Número por nível de avaliação
  • 88% das avaliações são de 5 estrelas
  • 8% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
15 de dezembro de 2023

First, customer service has been fantastic. They're very responsive on chat and have helped us navigate setup and adjustments. It's been working with no issues and the tool is easy to use. They also helped us with a price break as a nonprofit!

Appleton Habitat ReStore
Estados Unidos
5 meses usando o app
Smile.io deixou uma resposta 17 de dezembro de 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

22 de abril de 2024

Lisa did an amazing job! - This is an awesome app! - Thank you Lisa!

Kingston Gourmet Seasoning Co.
Estados Unidos
Aproximadamente 2 horas usando o app
Smile.io deixou uma resposta 24 de abril de 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you and I'm so glad to hear you're loving Smile 🤩

Lisa - Smile Team✨

6 de dezembro de 2023

I had an issue with the wording of the point system when it was sent to the customer. Brandon was able to help me out straight away and get it sorted

ELN Collective
Austrália
8 meses usando o app
Smile.io deixou uma resposta 7 de dezembro de 2023

WE are delighted Brandon was able to resolve your issue. Please reach out if there is anything else we can help with.

Cheers

The Smile team

4 de dezembro de 2023

The customer service was on point. Lisa was very helpful and quick at answering all my questions and helped me resolve an issue I had promptly. Thank you Lisa for all your help

M. A. G. Unique
Canadá
Aproximadamente 2 anos usando o app
Smile.io deixou uma resposta 6 de dezembro de 2023

Ah, so glad to hear that Lisa was able to help you and that you found her to be on point! This is what we love to see 💖

We'll be here if you need anything else at all 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

9 de janeiro de 2024

Lisa was knowledgeable, prompt, and extremely helpful. Solid app and solid customer service.

Ayamaya Outdoors
Estados Unidos
7 meses usando o app
Smile.io deixou uma resposta 11 de janeiro de 2024

Thank you, we really appreciate your kind words. We agree Lisa is awesome.

Cheers

The Smile team

16 de fevereiro de 2024

Lisa was beyond quick with her response and solutions offered. I was able to get the rewards program running, and have a link for social.

Thank you again!

EH Treasures
Estados Unidos
Aproximadamente 1 hora usando o app
Smile.io deixou uma resposta 18 de fevereiro de 2024

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

17 de janeiro de 2024

Best experience!

JNK Jewelry
Canadá
Aproximadamente 1 ano usando o app
Smile.io deixou uma resposta 18 de janeiro de 2024

Thank you so much for taking the time to leave this review 💛

Jade - Smile Team✨

3 de janeiro de 2024

My technician Lisa was able to answer my question in a prompt and timely manner. Thanks!

Hush
Canadá
Mais de 3 anos usando o app
Smile.io deixou uma resposta 4 de janeiro de 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Lisa - Smile Team✨

12 de janeiro de 2024

Lisa was very helpful and very responsive. :)

Wooden Ships
Estados Unidos
Aproximadamente 4 anos usando o app
Smile.io deixou uma resposta 14 de janeiro de 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Lisa - Smile Team✨

15 de novembro de 2023

Nicole and Joana were quick, helpful and straight to the point on the solution I needed. Being in Customer Service myself, I can't give them enough stars for their great assistance! Thanks Nicole, Joana and Smile Team!

She Reads Truth
Estados Unidos
Mais de 4 anos usando o app
Smile.io deixou uma resposta 16 de novembro de 2023

Thanks for taking the time to leave us a stellar review and the kind words about Nicole and Joana! They really are stars and we're so glad they were able to help you so much 🫶

Yours in Loyalty,

✨ The Smile Support Team ✨