Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avaliações (6.549)

Classificação geral
4,8
Número por nível de avaliação
  • 88% das avaliações são de 5 estrelas
  • 8% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
5 de julho de 2024

I needed quite a bit of help during setup and the customer service team was very helpful. Time will tell how the app performs for us, but so far so good.

The Eczema Company
Estados Unidos
3 meses usando o app
Smile.io deixou uma resposta 23 de julho de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

10 de junho de 2024

Lynn is awesome and followed up with me to make sure I made the change in plan before my next billing cycle. Highly recommend!

Puree Juice Bar
Estados Unidos
Mais de 7 anos usando o app
Smile.io deixou uma resposta 12 de junho de 2024

Thank you for your review! We are so glad Lynn was able to help you :)

12 de julho de 2024

Great customer service! I had a question and they replied very fast.

PetTack.com
Estados Unidos
24 dias usando o app
Smile.io deixou uma resposta 16 de julho de 2024

It's great that you were able to get a quick solution to your question! We hope you continue to enjoy the app.

19 de junho de 2024

Tremendous support

Re'equil
Índia
Quase 2 anos usando o app
Smile.io deixou uma resposta 22 de junho de 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

The Smile Team✨

17 de junho de 2024

good customer service from the support team and easy to use interface & integration

LightWater Skin
Estados Unidos
Mais de 2 anos usando o app
Smile.io deixou uma resposta 22 de junho de 2024

We are so glad to hear our customer support was helpful. Thank you for your review :)

17 de junho de 2024

Hannah Scrafton was very helpful at understanding our specific business needs, and helping us plan for the future. we highly recommend smile loyalty for small business.

Picnic Blanket
Reino Unido
Mais de 2 anos usando o app
Smile.io deixou uma resposta 22 de junho de 2024

Thanks so much for taking the time to leave a review! We really appreciate it 🙏

- Smile Team ✨

12 de junho de 2024

Hello, we are using the Smile rewards app as Shopify's main reward app.
We used the free plan, but happily, we have grown to the point where we can now use Smile's paid plan.
In the meantime, I had some difficulties, and when I contacted the CS center here, they handled the matter very quickly and kindly.
When using an app, the price and features when you first open it is important, but I think what is most important is how professionally they provide help when difficulties arise. Lynn P. who handled it for me. She was professional and so lovely. Once again, I would like to express my gratitude. Thank you!

MSTOREBUY
Estados Unidos
Mais de 3 anos usando o app
Smile.io deixou uma resposta 13 de junho de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

26 de junho de 2024

Had an issue from a customer not receiving the full amount of points, contacted Smile through chatbox and Lisa was able to resolve promptly by providing step by step instructions for me to follow which was really appreciated, as I'm not great with technology. Thank you so much

Art Inspirations Crafts UK
Reino Unido
6 meses usando o app
Smile.io deixou uma resposta 28 de junho de 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

11 de junho de 2024

Early adopter. Left for a few years and now happy to be back to what we think is the best loyalty app on the market. Merci @Andreandana for your support. Cheers!

myPanier
Estados Unidos
Mais de 4 anos usando o app
Smile.io deixou uma resposta 13 de junho de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

10 de junho de 2024

Amazing support rendered by the team -- shoutout to Lynn and Ezra for the consistent follow ups and resolving an issue that I was facing!

GINLEE Studio
Singapura
Mais de 4 anos usando o app
Smile.io deixou uma resposta 12 de junho de 2024

Thank you for your review. We are so glad you got some great support from Lynn and Ezra (we think they're great too!)