Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avaliações (6.547)

Classificação geral
4,8
Número por nível de avaliação
  • 88% das avaliações são de 5 estrelas
  • 8% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
18 de junho de 2024

I have a lot of questions to ask them recently, and they answered them patiently. Very good service. Thank you

Tantaly
Hong Kong, RAE da China
Mais de 4 anos usando o app
Smile.io deixou uma resposta 22 de junho de 2024

! We really appreciate the kind words 🙏 Thanks for the review!

Yours in Loyalty,

✨ The Smile Support Team ✨

10 de setembro de 2024

Support réactif et compréhensible qui a su s'adapter aux enjeux de notre boutique en ligne. Je recommande !

NAILY'UP
França
Quase 2 anos usando o app
Smile.io deixou uma resposta 13 de setembro de 2024

Merci beaucoup pour votre belle critique!

25 de junho de 2024

The support is excellent. I spoke with Lynn and she was extremely helpful. Overall very good app for customer loyalty which will drive more sales on Shopify stores.

Marathon Threads Canada
Canadá
Aproximadamente 1 mês usando o app
Smile.io deixou uma resposta 27 de junho de 2024

Thank you for your review! We are so glad Lynn was able to help you :)

Data de edição: 27 de julho de 2024

the customer service very helpful and fast
especially Lynn , she is the best

to brew
Kuwait
Quase 2 anos usando o app
Smile.io deixou uma resposta 27 de junho de 2024

Thanks so much for taking the time to leave a review!

- Smile Team ✨

20 de agosto de 2024

Easy to set up, looks great, and when I needed help, Lisa was on top of it and got my questions answered within 5 minutes!

Beadlock Coffee
Estados Unidos
Aproximadamente 1 hora usando o app
Smile.io deixou uma resposta 21 de agosto de 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

5 de junho de 2024

Smile's support was quick, thorough, and thoughtful when I had an issue with my widget not showing up correctly.

Humarian
Estados Unidos
Mais de 5 anos usando o app
Smile.io deixou uma resposta 7 de junho de 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with the Smile support team 🤩

Please don't hesitate to reach out if we can help with anything else.

Cheers!

- Smile Team ✨

22 de agosto de 2024

thank you

zimocare
Alemanha
Aproximadamente 2 meses usando o app
Smile.io deixou uma resposta 23 de agosto de 2024

Thanks so much for taking the time to leave a review!

- Smile Team ✨

6 de junho de 2024

This app has been extremely difficult and confusing to setup. I have a designer putting things together and it's taken a long time just to have it look aesthetically pleasing. We added the login block on the loyalty page and then it just randomly show up on our homepage. Trying to get a fast response for needed support is actually impossible. This app costs $200/month and they take hours to respond to customer requests. The fact there's no live chat support for this app is kind of mind blowing when $10/month apps I use have instant support and assistance. I actually wish there were other viable options out there as this app is terrible when you combine what they offer vs what they charge.

shopatlasgrey
Estados Unidos
Mais de 1 ano usando o app
Smile.io deixou uma resposta 7 de junho de 2024

Hi there! We're really sorry to hear that you've had issues getting your app blocks set up correctly. Our team have reached out via email to help get this resolved for you, but please let us know if there's anything else we can do to help in the meantime.

21 de junho de 2024

Smile has been great for our business! Great customer service too.

DERMALA
Estados Unidos
Mais de 2 anos usando o app
Smile.io deixou uma resposta 22 de junho de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

3 de julho de 2024

Lisa is amazing she help me with everything and more.

XIA LUXE
Estados Unidos
9 meses usando o app
Smile.io deixou uma resposta 6 de julho de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨