Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avaliações (6.549)

Classificação geral
4,8
Número por nível de avaliação
  • 88% das avaliações são de 5 estrelas
  • 8% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
Data de edição: 30 de outubro de 2024

Great customer service! Fast and informative!

WakeWater Beverage Co
Canadá
Mais de 3 anos usando o app
Smile.io deixou uma resposta 27 de junho de 2024

Thank you for your review! We really appreciate it :)

4 de junho de 2024

Ezra was very professional and kind. Follow up was amazing and helped me find a solution.

Dragonfly Dreams Bamboo
Estados Unidos
8 meses usando o app
Smile.io deixou uma resposta 7 de junho de 2024

Thanks for taking the time to rate us 5 stars! So glad Ezra could help get you up and running. We really appreciate the review 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

23 de maio de 2024

The team at Smile is what made this app worth it, 100%. As a Web Designer, we all run into some bumps in the road. The communication was very easy and reassuring because you were talking to an actual person on the other side. It took a team to figure out the issue (Angie, Ezra, and Cole - you guys rock!) It was resolved and I was able to deliver the great news to my client - letting her know her site is good to go and seamless!

My Sister's Closet
Estados Unidos
Aproximadamente 1 ano usando o app
Smile.io deixou uma resposta 25 de maio de 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

- Smile Team ✨

12 de julho de 2024

Great customer service! I had a question and they replied very fast.

PetTack.com
Estados Unidos
24 dias usando o app
Smile.io deixou uma resposta 16 de julho de 2024

It's great that you were able to get a quick solution to your question! We hope you continue to enjoy the app.

10 de junho de 2024

Great app! Setting up the account is so easy and user friendly! Customer service has been very helpful as well!

Penguin CBD
Estados Unidos
5 meses usando o app
Smile.io deixou uma resposta 12 de junho de 2024

Thank you for your review. We are so pleased to hear that setting up your program was easy!

3 de julho de 2024

This is a great loyalty program and has great customer service!

Gym Direct
Austrália
8 meses usando o app
Smile.io deixou uma resposta 6 de julho de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

16 de julho de 2024

It would be more convenient if the interface had the ability to switch languages. Right now, I'm unable to find the language switch option.

Clplaza
Austrália
Aproximadamente 6 horas usando o app
Smile.io deixou uma resposta 18 de julho de 2024

Thank you for your feedback here - we will look to see if this is something we can action for Merchants in the future! We hope you continue to enjoy the app :)

13 de maio de 2024

Great customer service. I reached out about the new plan, and she walked me through it and explained how things work.

Dominique Cosmetics
Estados Unidos
Mais de 3 anos usando o app
Smile.io deixou uma resposta 14 de maio de 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

11 de junho de 2024

At Smile, the customer support has been incredibly friendly and supportive while we set up and manage our loyalty and referral program.

Love Cherish
Irlanda
3 meses usando o app
Smile.io deixou uma resposta 12 de junho de 2024

Thank you for your lovely review! I'm looking forward to watching your loyalty program thrive :) - Hannah

4 de junho de 2024

The support guys at Smile are always responsive and very helpful in answering any questions that crop up from time to time.

Cycology Clothing UK
Reino Unido
Aproximadamente 1 ano usando o app
Smile.io deixou uma resposta 7 de junho de 2024

! We really appreciate the kind words 🙏 Thanks for the review!

Yours in Loyalty,

✨ The Smile Support Team ✨