Smile: Loyalty & Rewards

Have had Smile.io installed on our shop for a few years now without complaints. Always great customer service -- Thanks Lynn!

Réponse rapide et pro. Parfait

Yesterday, I got an error message while trying to access the Smile app via Shopify, so I asked for help in Smile's website's chat window. Lisa answered and let me know that Smile was experiencing some database issues, but that the team was working on sorting things out. It was reassuring to get such a quick and transparent response, and also to be able to sign up for updates to the situation via e-mail. This morning, everything was fixed. I'm very pleased with Smile's customer service with regards to this issue, and glad to leave a positive review.

Smile.io Support team is phenomenal. Not only have they assisted with every integration questions we have had, they notify us when integrations are released that have features we have requested. Such a proactive and amazing team. With the ease-of-use, aggressive updates/development timeline, and award winning support - we can't recommend Smile enough.

The plugin app is smart and easy to use, and the customer service team is quick to respond! Highly recommended!

Amazing customer service from Joana. She and her team help me a lot for the problem that I had..

Thank you all for kind and hard work.

It's very easy to use. I like it.

So far we had a very pleasant onboarding with Smile.io When we had questions the team was quick to help us.

I've been using Smile.io for our Shopify store's loyalty program and it has significantly enhanced our customer engagement. The setup was seamless, and it integrates perfectly with our store. What really stands out is the customer service—responsive, friendly, and incredibly helpful, solving any issues promptly. Highly recommend Smile.io if you're looking to boost customer loyalty and satisfaction.

With both in store Shopify POS and online sales, we love how seamless this system is. We've used it for years now and are very satisfied.