Smile: Loyalty & Rewards , 5.976 avaliações

Classificação geral
4,9
Número por nível de avaliação
  • 88% das avaliações são de 5 estrelas
  • 8% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
Data de edição: 4 de março de 2024

Early stages of using this app, but so far it seems really intuitive with great functionality. Customer service experience has also been amazing, especially with helping me to set up the referral program. Excited to use it further!

OLOE
Austrália
5 meses usando o app
Smile.io deixou uma resposta 31 de outubro de 2023

Thanks so much for taking the time to leave us a review! We're so glad to hear the positive feedback and we cannot wait to watch your business grow as you scale things up 🚀

We're here if you need anything else!

Yours in Loyalty,

✨ The Smile Support Team ✨

1 de março de 2024

Merci à Jade qui m'a beaucoup aidé. J'ai pu régler mon problème rapidement grâce à elle, elle est super

Boïa
França
9 dias usando o app
Smile.io deixou uma resposta 5 de março de 2024

Thank you so much for taking the time to leave such a wonderful review! We are happy to hear that you are happy with Smile!

Yours in Loyalty,

✨ Jade &The Smile Support Team

16 de janeiro de 2024

Smile is simply the best Loyalty solution out there for Shopify. Great support

CopalaByBenRose
Estados Unidos
Aproximadamente 1 hora usando o app
Smile.io deixou uma resposta 17 de janeiro de 2024

Thanks for the kind words about our app and our support team! They mean so very much :)

Yours in Loyalty,

The Smile Support Team

1 de abril de 2024

Easy to use. Great support

Love♥Vonshe Skincare
Estados Unidos
Aproximadamente 3 horas usando o app
Smile.io deixou uma resposta 4 de abril de 2024

Thank you so much for taking the time to leave us a review! We really appreciate it 🤩

- Smile Team ✨

22 de novembro de 2023

Appreciate a lot for their help. Their assistant is not only helpful but just so quick and responsive. A thumbs up for Customer service

pawssprint
Malásia
30 dias usando o app
Smile.io deixou uma resposta 25 de novembro de 2023

We are so grateful 🙏 to have you as a merchant and really appreciate your kind review. 💛

Please reach out if we can help with anything else.

Cheers

The Smile Team 🤗

11 de outubro de 2023

Highly recommend this app to other small businesses looking for a loyalty partner. The app is stable, easy to use and customizable for your brand. On the rare occasion of system outages or data delays, they proactively notify you of issues and expected resolution times. More importantly, the support team at Smile is fantastic. We moved to another e-commerce platform that wasn't integrated with Smile (so sad to leave!) and they took such good care of us in the off-boarding and data migration process. 10/10 would recommend.

Left Field Brewery
Canadá
Mais de 2 anos usando o app
Smile.io deixou uma resposta 13 de outubro de 2023

Thank you for your wonderful review! We are so sad to see you go too, but we'll be here in the future if you ever need us again!

Smile Team ✨

11 de janeiro de 2024

Très réactif quand on rencontre un problème, c'est appréciable. Merci pour votre aide, grâce à vous j'ai résolu mon problème rapidement

Ethnilink
França
Quase 2 anos usando o app
Smile.io deixou uma resposta 13 de janeiro de 2024

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

6 de novembro de 2023

Programme works very nicely, easy to use and administer. Support has been quite good which helps when you have a quick question.

Ateljee
África do Sul
6 meses usando o app
Smile.io deixou uma resposta 7 de novembro de 2023

Thanks for the review! It's so wonderful to hear that you've found Smile easy to use and our support to be helpful 🙂

We'll be here if you need anything else!

✨ The Smile Support Team ✨

13 de dezembro de 2023

Wonderful customer service when things don't go so well or there are temporary interruptions.

Vintage Breaks
Estados Unidos
13 dias usando o app
Smile.io deixou uma resposta 15 de dezembro de 2023

Thanks for taking the time to leave us a review! We're so glad to hear that we were able to provide good customer service while we quickly worked to resolve your issues 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

1 de novembro de 2023

I have been loving Smile and found customers have become more incentivized to purchase for reward points. I recently had a call with Mackenzie from the Smile team to go over some BFCM strategies, and it made me love Smile even more! Great program, great people. Highly recommend!

Get Into The Limelight
Estados Unidos
6 meses usando o app
Smile.io deixou uma resposta 3 de novembro de 2023

Thanks for leaving a review! We agree that Mack is indeed excellent 💛💛💛

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨