Smile: Loyalty & Rewards , 6.008 avaliações

Classificação geral
4,9
Número por nível de avaliação
  • 88% das avaliações são de 5 estrelas
  • 8% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
22 de novembro de 2023

Great support, thanks for your quick help Lisa

Red Rose Tea
Estados Unidos
Aproximadamente 3 anos usando o app
Smile.io deixou uma resposta 25 de novembro de 2023

Thanks for taking the time to leave a review! We also think Lisa is super awesome 🤩

Don't hesitate to reach back out if there is anything else we can do for you!

27 de setembro de 2023

Jade was so helpful! We were having issues importing codes and she was brilliant and sorted it all out for us. Honestly, it is rare to actually speak to someone on a live chat who can assist as easily as Jade did.
She is a real credit to Smile and we hope to speak to her again in the future if we need help!
Thank you Jade! You deserve a HUGE pay rise! :)

Bee Equipment
Reino Unido
Mais de 6 anos usando o app
Smile.io deixou uma resposta 28 de setembro de 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

Data de edição: 4 de março de 2024

Early stages of using this app, but so far it seems really intuitive with great functionality. Customer service experience has also been amazing, especially with helping me to set up the referral program. Excited to use it further!

OLOE
Austrália
5 meses usando o app
Smile.io deixou uma resposta 31 de outubro de 2023

Thanks so much for taking the time to leave us a review! We're so glad to hear the positive feedback and we cannot wait to watch your business grow as you scale things up 🚀

We're here if you need anything else!

Yours in Loyalty,

✨ The Smile Support Team ✨

30 de outubro de 2023

Useless unless you pay, you cant even edit your programs without paying. cancelled

BountyBox
África do Sul
Mais de 3 anos usando o app
Smile.io deixou uma resposta 1 de novembro de 2023

We are so sorry to hear that your experience wasn't up to our usual standards. A member of our support team has reached out via email to learn more about your experience.

6 de outubro de 2023

We researched several Apps to add a Loyalty program for our retail and eCommerce customers a few months ago. It was easy to integrate with Shopify.
We did run into a few issues with customers using points to pay, and although SMILE & Shopify will need to resolve the conflict, David offered us a manual work-around as a possible temporary solution. Although we decided this wasn't for us, his extra work was very much appreciated. And recently we had an issue with upgrading, and David once again offered us a solution that was helpful and demonstrated SMILE's desire to work with all types of vendors, small & big. I would highly recommend this App to anyone...............Lydia

My Own Design
Canadá
8 meses usando o app
Smile.io deixou uma resposta 9 de outubro de 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

11 de outubro de 2023

The service works well for our needs, the staff is friendly and responsive and helped us get set up quick. Our customers love the loyalty system!

Pleaser Shoes
Estados Unidos
Aproximadamente 4 anos usando o app
Smile.io deixou uma resposta 13 de outubro de 2023

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

24 de outubro de 2023

What an amazing app! Keeps all my customers coming back and I have to mention Lisa from customer support is AMAAAAZINGGG, if every app had someone like that, e-commerce would be a bette place

Kenny's Meals
Estados Unidos
Aproximadamente 1 ano usando o app
Smile.io deixou uma resposta 26 de outubro de 2023

Thanks for leaving a review! We think Lisa is pretty excellent too 🤩

Don't hesitate to reach back out if you have any questions. We're always here when you need us! 💛

11 de novembro de 2023

Love this app. For a long time, we went without a reward program because, in our search for a rewards partner, all the options were either too expensive or too complicated. Smile is neither, not only is it easy to set up the the user interface is so intuitive that it makes using the app a breeze. The cost is definitely in line with what we would expect to pay for such a great app. Oh and support, phenomenal. I didn't need them for setup and configuration because things just worked. I only had to reach out to them for a workflow question to which they replied super fast. Highly recommend this app.

Element Tattoo Supply
Estados Unidos
11 dias usando o app
Smile.io deixou uma resposta 14 de novembro de 2023

We appreciate your kind words! Thank you for leaving a review. We are so glad you found Smile easy to set up and that our support was so helpful. don't hesitate to reach back out if there is anything else we can do for you!

7 de janeiro de 2024

Absolutely helpful!

Lash Tribe
Austrália
Mais de 1 ano usando o app
Smile.io deixou uma resposta 10 de janeiro de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

20 de outubro de 2023

David was a great help for us as we struggled to figure out how to do the setup. His answers via email were super easy to understand - having everything in writing is easier for my brain than following along on video. Perfect!

Intimate Wellbeing
Canadá
Mais de 1 ano usando o app
Smile.io deixou uma resposta 24 de outubro de 2023

Thanks for leaving a review! We agree that David is indeed excellent 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨