Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avaliações (6.543)

Classificação geral
4,8
Número por nível de avaliação
  • 88% das avaliações são de 5 estrelas
  • 8% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
2 de fevereiro de 2024

The app has worked flawlessly for me since it was installed. I had a bit of a self-inflicted hiccup on store migration, but I contact customer services and Brandon was quick on the case with an export of additional data that I needed to make my life a little easier.

MG USA
Espanha
Aproximadamente 1 ano usando o app
Smile.io deixou uma resposta 3 de fevereiro de 2024

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

11 de julho de 2024

I haven't used the app yet, but the customer service prior to install has been outstanding! Happy to find an app with quick, responsive support.

Speed Cleaning
Estados Unidos
38 minutos usando o app
Smile.io deixou uma resposta 16 de julho de 2024

We hope you enjoy the app and find it useful for your business! Thanks for leaving a lovely review about our customer support :)

6 de junho de 2024

Absolutely awesome service

Cassine
Bermudas
Mais de 5 anos usando o app
Smile.io deixou uma resposta 7 de junho de 2024

💛 Thank you so much for taking the time to leave a review! We're happy to hear you're loving Smile.

Data de edição: 1 de março de 2024

Unable to customize what you want to earn point by customer.
After several enquiries, they only provide you an unfeasible solutions, and do not want to optimize the common features.

Mar 1, 2024 updates.
Offered an acceptable alternative to show product page pts.

Par-Tee Golf
Canadá
Quase 2 anos usando o app
Smile.io deixou uma resposta 6 de janeiro de 2024

Hi there,

Thank you for taking the time to share with us your concerns. I will follow up directly with you over email to understand exactly what you want to do and explore other possible solutions.

- Sarah and the Smile team

12 de janeiro de 2024

We've been using Smile for about 5 years now and it's become a crucial part of our business. All the features we need from a loyalty platform, great customer service, good value and most importantly it delights our customers.

KLORIS
Reino Unido
Mais de 4 anos usando o app
Smile.io deixou uma resposta 16 de janeiro de 2024

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

Data de edição: 25 de junho de 2024

Love the app, Shelby with customer service was extremely nice & helpful.

K-Carroll.com
Estados Unidos
Aproximadamente 5 anos usando o app
Smile.io deixou uma resposta 25 de abril de 2024

! We really appreciate the kind words 🙏 Thanks for the review!

Yours in Loyalty,

✨ The Smile Support Team ✨

27 de março de 2024

Lisa is the best! She helped me so quickly and was super friendly along the way. I love working with Smile. Bonus: my customers are loving this loyalty program. It all runs very smoothly and Smile's customer support is always there when you need them.

Squasht Boutique
Estados Unidos
Mais de 1 ano usando o app
Smile.io deixou uma resposta 28 de março de 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you and it's so awesome to hear that your customers are loving Smile 🤩

Lisa - Smile Team✨

22 de agosto de 2024

A minha experiencia com a Smile tem sido ótima, tem sem duvida ajudado a fidelizar os meus clientes e o suporte deles é fantástico, respondem prontamente a qualquer dúvida ou problema.

Laral Crafts
Portugal
4 meses usando o app
Smile.io deixou uma resposta 23 de agosto de 2024

Muitíssimo obrigada pela sua avaliação, a qual nos preenche de orgulho! :)

Data de edição: 15 de julho de 2024

Love it - probably the best loyalty program for Shopify that I've had the pleasure of using. We started with Smile, left for Stamped.io, then left for influence.io and we're back on Smile after all that. Didn't know what we lost til we left. They welcomed us back and it's been seamless since.

EDIT: Lynn was a rockstar and helped fix our theme issues within a few hours

Popov Leather®
Canadá
Aproximadamente 1 ano usando o app
Smile.io deixou uma resposta 15 de março de 2024

Thank you for the five star rating and for finding your way back to us. We're happy to have you and your customers using Smile! 💛

10 de julho de 2024

Great customer service!

Charlotte et Charlie
Canadá
13 dias usando o app
Smile.io deixou uma resposta 12 de julho de 2024

We do think our customer support is pretty awesome so thank you for review and we are glad you feel the same! :)