Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avaliações (6.540)

Classificação geral
4,8
Número por nível de avaliação
  • 88% das avaliações são de 5 estrelas
  • 8% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
Data de edição: 17 de abril de 2024

Easy to use and works as intended.
Support team is helpful and will try to solve the problems you have with the app until it is no longer a problem. They'll also help you understand anything you have questions about the app. Highly recommended!

Sutra Silk
Malásia
8 meses usando o app
Smile.io deixou uma resposta 13 de abril de 2024

Thank you so much for the 5-star rating 💖

30 de janeiro de 2024

i like it and i want t use your upgraded plan but i cant afford it. if only there was a less expensive option that allowed all the benefits the free version doesnt have id be down.

Gladium Apparel
Estados Unidos
8 meses usando o app
Smile.io deixou uma resposta 1 de fevereiro de 2024

Thank you for your 5 stars and honest feedback here! Our team has reached out to discuss your plan with you :)

11 de janeiro de 2024

The Smile team was incredibly helpful in sorting out an issue we had with app integration. It's always great to have kind and knowledgeable staff backing up a product. Thanks for a great product!

Charliemadison Originals LLC
Estados Unidos
Quase 8 anos usando o app
Smile.io deixou uma resposta 13 de janeiro de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 🙌

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

2 de julho de 2024

Love this program and Lisa @ support is very responsive, kind and helpful!

Neon Spur
Estados Unidos
1 dia usando o app
Smile.io deixou uma resposta 3 de julho de 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

28 de fevereiro de 2024

My customers absolutely love my new reward program, and of course this increases loyalty. Jade, sales rep, has been such a gem, helping me upgrade my plan and supporting me in the best ways! So nice to actually communicate with a human that is so helpful. Great job Smile- you make me SMILE!

DigestiveWarrior
Estados Unidos
10 meses usando o app
Smile.io deixou uma resposta 29 de fevereiro de 2024

Thank you so much for taking the time to leave such a wonderful review! We are happy to hear that you are happy with Smile!

Yours in Loyalty,

✨ Jade &The Smile Support Team

22 de maio de 2024

Fantastic app with great customer support! Really clear and easy to use software.

Cuti
Nova Zelândia
4 meses usando o app
Smile.io deixou uma resposta 24 de maio de 2024

Thank you for your lovely review! We are so glad to hear you found it easy to use :)

17 de janeiro de 2024

Simple and easy-to-use app. A great way of driving repeat custom with our customers. Support has been excellent, with any questions answered promptly and explained in words we can digest and understand.

LP Metal Detecting
Reino Unido
Quase 4 anos usando o app
Smile.io deixou uma resposta 18 de janeiro de 2024

Thanks for leaving a review! We're so glad to hear that you're enjoying Smile and find it easy-to-use :)

Yours in Loyalty,

The Smile Support Team

Data de edição: 13 de setembro de 2024

Overall Smile has been a great company/app to install and work with, I trialled a few different apps before happily settling on Smile. We've had over 2000 orders influenced by the rewards in the short time we've had the program. Customer service has been amazing, working with Hannah on a few small things and she has been a gem to talk with, she really is 1 in a billion to talk to! So helpful!

Empress Athleticus
Austrália
Quase 2 anos usando o app
Smile.io deixou uma resposta 13 de dezembro de 2023

Thank you so much for your review - it's awesome to see how Smile is having an impact on your business! We are also so glad Hannah was able to provide you with some great service! We look forward to seeing your loyalty program grow :)

5 de março de 2024

Great so far - reasonable pricing, great customer support by Andrea, plenty of functions. If they add multiple language possibility, would give them 6 stars :)

NIASHA
Suíça
Quase 4 anos usando o app
Smile.io deixou uma resposta 8 de março de 2024

Thanks for your 5 stars! We hope you continue to enjoy the app :)))

27 de maio de 2024

I had a question on and did not expect an answer same day since I'm on the free plan and haven't launched my store, but Lynn was quick to respond and throughly answered my question. I'm already impressed!

bogl® supportive skincare
Estados Unidos
5 dias usando o app
Smile.io deixou uma resposta 29 de maio de 2024

So glad that Lynn was quick and able to help you! We look forward to watching your program thrive :)