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Have just been told I now have to manually create and upload my discount coupons for every customer's reward point purchase (points = discount coupon). Waste of time and will be looking for another app that doesn't charge so much for half the work. 0/10.
I think this is the #1 app shopowners should be using for discounts. No email opt-ins, no wheelio, but this reward program.
It was a 5 minute setup, the free plan has all the feutures you need, looks very, very clean on your webshop too.
I thought the integrations with fb sharing, email referral, tweeting and instagram follow would be slow and distracting customers to other pages, but it's not. It works perfectly fine and not distraction on both mobile and desktop.
I'll report in a month a new review about how the results it got me, a this is very easily trackable with the included analytics inside the app.
Very easy to use app. I can foresee helping many stores get customers
great features so far and I like it! Let's see the wonders of this app as time rolls by.
Great experience with Customer Support! I could feel that everyone from Smile is keen to help. Awesome!
We appreciate your review and are so glad you had a great experience with our support team! We are happy to help you. Don't hesitate to reach out if you need anything else :)
Jade is awesome at responding and getting me the info I need quickly! Super fast response time and always has the answer.
Jade is the best! Thanks so much for taking the time to leave us a review! 😍
Cheers,
Joshua - Smile Team 🧙♂️
Ik heb deze app getest, echter deze app beschikt niet over de mogelijkheid om de Nederlandse taal te gebruiken in de communicatie naar klanten. Dus niet bruikbaar voor ons. Technisch / functioneel prima app overigens
Hey Marteen! Thanks for taking the time to leave us your honest feedback!
Joana from Smile here 👋 Regarding languages, we currently offer Smile in 5 languages (English, Spanish, French, German, and Portuguese) but full translations for Dutch are not currently offered.
However, I have sent you an email with a few examples of Dutch merchants using the semi-translated version of Smile!
Looking forward to hearing from you soon!
Met vriendelijk groet,
Joana 🙏
Very easy to understand and excited to try it out!
Loving this app so far!! Even the name meshes well with my business.:)
I have been a customer for a short amount of time but I can say that the level of customer service I received is unparalleled. Plus, their product is fantastic!
If you want to see how it works for us: https://the-collectory.com/