Smile: Loyalty & Rewards , 6.024 avaliações

I've been a paid customer for several months, and I am facing a bug where a customer keeps referring themselves and generating discount coupons. The backend shows that their coupon was blocked but in reality it isn't. I brought the issue to the support team and they simply replied "you can block the customer" and they didn't provide me with any answer in regard to why it was happening in the first place. No accountability in the loss of revenue that we faced. Unsubscribing and uninstalling this app right away.

Great App and super responsive Help Team that quickly address any question.

I have been using this for a few years and find it the best Loyalty Program on the market. Very easy to navigate and set up. Great features for the customers.

We have been using Smile for two years, and it's been great. Their support is incredible.

I am immensely grateful for the exceptional service provided by the Smile.io team. Their assistance in handling my requests for downloading and sending information from the points transactions on a weekly basis was truly remarkable. The promptness of Eza, Joana, Maggie, Lynn, Andreandana, and others in sending the points and ensuring the accuracy and completeness of the information was highly commendable.

Great explanation from Hannah!

Fast and helpful.

This rewards system is so great! and the customer service is EXCELLENT! Shout out to Lynn! Cant recommend enough

I love this app, it has worked great with keeping our customers engaged. I love the new look and the customer service is fast and helpful. Definitely an app worth having.

Great apps and easy to use. Mike is friendly and response to help/queries promptly! Great work!

I received assistance very quickly and Jade even followed up with an email that had all the links and info I was looking for to assist a customer. This app is great for our small business and it's so nice to talk to a real human.