Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avaliações (6.551)

Classificação geral
4,8
Número por nível de avaliação
  • 88% das avaliações são de 5 estrelas
  • 8% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
15 de dezembro de 2023

Reached out to support for an issue and received quick and friendly service!

Sweetapolita™
Canadá
Aproximadamente 8 anos usando o app
Smile.io deixou uma resposta 17 de dezembro de 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

Data de edição: 5 de novembro de 2024

Useful for our reward system - great support from Shelby.

Grassroots California
Estados Unidos
Mais de 8 anos usando o app
12 de fevereiro de 2019

I am new at this, and needed help- Maggie M you are awesome! You fixed it faster than I expected and I really appreciate good customer service. You rock!

Studio Gear Cosmetics
Estados Unidos
Mais de 8 anos usando o app
Smile.io deixou uma resposta 27 de março de 2019

Thanks so much for the five-star review! Our Support team is pretty awesome :)

23 de fevereiro de 2024

We have been very happy with Smile and have been using the product for a few years now. If you are looking for a rewards program, you need to add Smile to your list.

The Black Bow Jewelry Company
Estados Unidos
Mais de 5 anos usando o app
Smile.io deixou uma resposta 27 de fevereiro de 2024

Thanks so much for taking the time to leave a review! We are happy to hear that you are happy with Smile!

Yours in Loyalty,

✨ The Smile Support Team ✨

15 de março de 2023

This is a Great app and customer support! We use it for our POS transactions. My questions were answered and we're ready to go.

Vapor Villa
Estados Unidos
Mais de 8 anos usando o app
Smile.io deixou uma resposta 15 de março de 2023

Awesome that you are all set up now :) Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨

Data de edição: 27 de setembro de 2024

Exceptional customer service that has willingly accommodated our changing needs over the years. Smile is highly supported, and feature-rich. However, we value customer service above all else, and we have always been supported by this team.

Camille Beckman
Estados Unidos
Mais de 8 anos usando o app
19 de março de 2024

Yesterday, I got an error message while trying to access the Smile app via Shopify, so I asked for help in Smile's website's chat window. Lisa answered and let me know that Smile was experiencing some database issues, but that the team was working on sorting things out. It was reassuring to get such a quick and transparent response, and also to be able to sign up for updates to the situation via e-mail. This morning, everything was fixed. I'm very pleased with Smile's customer service with regards to this issue, and glad to leave a positive review.

Wulf's Fish
Estados Unidos
Aproximadamente 3 anos usando o app
Smile.io deixou uma resposta 20 de março de 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

Data de edição: 1 de setembro de 2016

Good till now! www.vangovapes.com has a great points program!

Vangovapes
Canadá
Aproximadamente 8 anos usando o app
Data de edição: 10 de junho de 2024

As always Smile is amazing to work with. Joshua was kind, helpful, professional, and extremely personable. Felt like I was hitting up a buddy for some help and he was more than happy to do all he could. Our customers love our rewards system but I love working with companies who take care of their customers and Smile is definitely that.

2023 Update: Smile is still out here killin' it. Angie helped pull manual reports for us on a weekly basis over a 9-week program we ran. The team truly goes above and beyond - thank you Angie!

Death Wish Coffee Company
Estados Unidos
Aproximadamente 8 anos usando o app
Smile.io deixou uma resposta 10 de agosto de 2021

Oh my goodness, thank you SO much! 😭 I always enjoy chatting with you, Kelly! You've made my year 💖
As always, reach out anytime! Happy to help!
- Tess

30 de março de 2015

Very impressive customer service, had a problem with setting up the badge but Mike resolve it in no time despite i am yet a 'paying' customer.

Thumbs up...

Little Cherry
Singapura
Aproximadamente 8 anos usando o app