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USER / BUYER BEWARE. It should be stressed that this app does NOT connect to social networks (Instagram/Facebook/Twitter). Any task you assign for points does NOT have to completed by the customer. Smile will reward ppl the points as long as they just click the button. Because points=money, you will basically be giving money away on tasks that may very well go uncompleted. They have a great support team who offers suggestions to help combat this, but ultimately it's a flaw in the system that should be corrected or at least made aware to users.
Thank you for the feedback! We've sent an email your way with some additional information to clarify.
so far the experience has been great. easy to setup and the layout is sleek and simple as well. fit perfectly on my site.
Still working through the app functionality but the customer service team is responsive and extremely helpful!
Thanks so much for taking the time to leave this kind review — we really appreciate it! We are happy that our support team has been able to offer assistance 😊
Smile Team ✨
Very user friendly, great feature
I'm just now getting started - the app seems very easy to use and setting up probably only took 5 minutes...can't wait to see how it actually works.
Just installed Smile and my customers in the store are already loving the program.
I had a few issues with getting the App installed on the POS terminal and worked with Nicole Miles who showed so much patience in working through the issue with me and helped me resolve the Setup issue to my great satisfaction. Great customer service Nicole!
It was great chatting with you today, and I'm so glad that we could get you all set up on your POS. We really appreciate you taking the time to leave a review. Don't hesitate to reach out if you need anything else!
💛 Nicole & the Smile team
Great app to retain customers, too bad many options like translation are only available when you upgrade
Incredibly easy to launch this feature onto your site. Download, choose color theme & name of program, choose program(s), launch, DONE.
Hey there! Thanks so much for your review 💖 Glad to hear that you were able to get everything setup easily!
Great app. that builds loyalty with our tribe. We would recommend this app to all e-commerce b2c businesses.
Ok program but very expensive if you have a lot of members. We ended up leaving because it was no longer cost-effective. Also our customers found it difficult to access and didn't like that they had to get a coupon code in order to redeem their points.