Avaliações (6.090)

Classificação geral
4,9
Número por nível de avaliação
  • 88% das avaliações são de 5 estrelas
  • 8% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
3 de janeiro de 2024

Very good app experience, it can meet my requirements, and the customer service team is also actively helping me solve problems.

OTTOCAST
Hong Kong, RAE da China
7 dias usando o app
Smile.io deixou uma resposta 6 de janeiro de 2024

Thanks for taking the time to leave us a review! So glad to hear that our support team was able to quickly resolve your issue 🤓

We'll be here if anything else comes up!

Yours in Loyalty,

✨ The Smile Support Team ✨

4 de agosto de 2023

I've had a wonderful experience using Smile.io. What truly stands out is their customer support team - they are incredibly responsive and always eager to help. Their dedication to resolving issues and answering queries is commendable, making the whole user experience smooth and enjoyable. If you're looking for an app that not only offers great features but also top-notch customer service, I highly recommend Smile.io. Keep up the excellent work!

YOKO.LV
Letônia
11 meses usando o app
Smile.io deixou uma resposta 5 de agosto de 2023

Thanks so much for taking the time to write this review 🤩

16 de outubro de 2023

I must have accidentally clicked the upgrade button when signing up for my account for the first time and didn't realize it until months later. But to my relief, the prompt and courteous customer service folks reversed the payments as there had been no activity on my account until today. This left a positive impression on me, and makes me more confident that I'll intentionally upgrade once I start using Smile. Thank you!

Superstitchous
Estados Unidos
7 meses usando o app
Smile.io deixou uma resposta 18 de outubro de 2023

Thank you so much for your kind review. We are delighted we could help with your upgrade issue. We are always happy to look for the best outcome for our merchants.

Cheers

The Smile Team

28 de setembro de 2023

AH-MAZING app! Great features that my customers love, really easy to customise and super friendly and helpful support! Recommend this to any small (or large) business to help with customer retention

Sunday Ritual Limited
Nova Zelândia
Mais de 1 ano usando o app
Smile.io deixou uma resposta 2 de outubro de 2023

Thanks so much for taking the time to write this review! We really appreciate it 🤩

Smile Team ✨

22 de dezembro de 2023

We have just started, but the customer service has been fantastic. Andy and Joaana have been a huge help to set up the program for us!

See Love
Índia
8 dias usando o app
Smile.io deixou uma resposta 25 de dezembro de 2023

Thank you so much for leaving a review! We agree that Andy & Joana are indeed fantastic 🤩

Don't hesitate to reach out if you have any questions. We're always here if you need us!

Smile Team ✨

3 de outubro de 2023

This app is great it does everything we need. The support is fantastic. I sent a email and as soon as i was done sending i got a response. Nicole you rock

Koi Market
Estados Unidos
Mais de 1 ano usando o app
Smile.io deixou uma resposta 4 de outubro de 2023

Thanks so much for taking the time to leave a review! It means a lot to us. You rock too!

- Nicole

19 de dezembro de 2023

Great App with great functions. Customer support is also to notch.

Nikkia Joy Cosmetics AU
Austrália
Mais de 1 ano usando o app
Smile.io deixou uma resposta 20 de dezembro de 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

It was a pleasure to assist you.

Lynn - Smile Team ✨

24 de janeiro de 2024

Easy to work with for us and our customers

Harvest Hills Skin Care, LLC
Estados Unidos
1 dia usando o app
Smile.io deixou uma resposta 25 de janeiro de 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Jade - Smile Team✨

4 de julho de 2023

Fast, friendly and even made me laugh all while getting A+ support. Thanks a lot Team Smile for quick service.

Olive My Pickle
Estados Unidos
Mais de 3 anos usando o app
Smile.io deixou uma resposta 4 de julho de 2023

Thank you so much for taking the time to leave this lovely review 💛💖 We appreciate it so much & we look forward to continuing to impress 🤩

It was a pleasure chatting with you today — I had a good giggle as well 😂

Lisa - Smile Team✨

17 de agosto de 2023

good support. still figuring things out. but good help. hopefully they expand to other more social media platforms like Tiktok etc. thanks

Labada Laundry
Canadá
Aproximadamente 1 ano usando o app
Smile.io deixou uma resposta 18 de agosto de 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team