Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avaliações (6.537)

Classificação geral
4,8
Número por nível de avaliação
  • 88% das avaliações são de 5 estrelas
  • 8% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
11 de outubro de 2024

They haven't responded to my messages!

Mishow
Singapura
Aproximadamente 20 horas usando o app
Smile.io deixou uma resposta 13 de outubro de 2024

We are so sorry to hear that your experience wasn't up to our usual standards. A member of our support team has reached out via email to learn more about your experience!

8 de abril de 2024

Amazing experience!

Lisa was very patient and helpful. Our team appreciates her and her assistance.

Buttercloth
Estados Unidos
Mais de 4 anos usando o app
Smile.io deixou uma resposta 10 de abril de 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

Data de edição: 23 de outubro de 2024

Always very quick to answer any questions we have.

eto
Reino Unido
7 meses usando o app
Smile.io deixou uma resposta 10 de maio de 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Karen - Smile Team✨

19 de janeiro de 2024

quick customer service! Lynn has been extremely helpful navigating some customizations!

Proper
Estados Unidos
Mais de 3 anos usando o app
Smile.io deixou uma resposta 21 de janeiro de 2024

Thanks for leaving a review! We agree that Lynn is indeed helpful 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

2 de fevereiro de 2024

The onboarding has been quick and easy, with plenty of communication for Brandon and the team at Smile.io.

We are using the points for donations, rather than a discount and with the teams help we have been able to adapt the program to our needs and are happy with the results so far.

Thanks,

Hugo
Happy Dog UK
www.happydoguk.com

Happy Dog UK
Reino Unido
6 meses usando o app
Smile.io deixou uma resposta 3 de fevereiro de 2024

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

24 de janeiro de 2024

The system is simple and easy to use, the support for when you are stuck is very efficient and friendly. Thanks Jade!

Dark Arts Coffee
Reino Unido
Aproximadamente 3 anos usando o app
Smile.io deixou uma resposta 25 de janeiro de 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Jade - Smile Team✨

3 de maio de 2024

Jade was incredibly helpful in getting our program set up. One of the reasons we selected Smile for our loyalty and rewards program was the reviews about customer service. Happy to report the others were right! Looking forward to being a long-time customer.

Another Nine
Estados Unidos
1 dia usando o app
Smile.io deixou uma resposta 10 de maio de 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Jade - Smile Team✨

27 de novembro de 2023

Great customer service. Always super quick at getting back to us and are super timely at resolving any issues.

FAYT The Label
Austrália
Mais de 2 anos usando o app
Smile.io deixou uma resposta 2 de dezembro de 2023

We really appreciate your kind words thank you for taking the time to leave us a review.

Best

The Smile team

6 de dezembro de 2023

Great app, very user-friendly, and well laid out. The customer service team is very helpful - they can answer any query and answer it promptly.

SkinShop
Irlanda
Mais de 2 anos usando o app
Smile.io deixou uma resposta 7 de dezembro de 2023

Thank you so much for your review, we really appreciate your kind words.

Cheers

David

20 de dezembro de 2023

The Smile team was great in helping us select a plan that best meets the needs of our company while still being cost effective. They were also very quick to respond when we had an issue with the Smile app and providing instructions and support to help us fix the issue. Wonderful customer support!

Nerdy Nuts
Estados Unidos
Mais de 2 anos usando o app
Smile.io deixou uma resposta 6 de janeiro de 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with our support team 🤩

Don't hesitate to reach out if you have any questions! 💖

- Smile Team ✨