Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Avaliações (6.628)

Classificação geral
4,8
Número por nível de avaliação
  • 88% das avaliações são de 5 estrelas
  • 8% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
15 de dezembro de 2024

several agents replied to my questions quickly very friendly and helpful even for a basic plan user...

Vshine Silk and Shine
Reino Unido
Aproximadamente 1 ano usando o app
Smile.io deixou uma resposta 17 de dezembro de 2024

Thank you for taking the time to review Smile! We really appreciate it 🤩

Don't hesitate to reach out if you have any questions. We're always here if you need us!


Smile Team ✨

6 de fevereiro de 2025

Such an awesome app. I absolutely love it and would recommend it to every business owner.

DynamicAli Skincare
Jamaica
5 meses usando o app
Smile.io deixou uma resposta 8 de fevereiro de 2025

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions.

Smile Team ✨

13 de fevereiro de 2025

We just started using this app a few weeks ago, but their customer service has already been more than helpful! They were able to add a needed feature for us, to help streamline our workflow!! Thank YOU Smile!

Zig Zag Asian Collection
Estados Unidos
17 dias usando o app
Smile.io deixou uma resposta 15 de fevereiro de 2025

We smiled reading this review! Thank you so much :)))

13 de novembro de 2024

I had a problem with my account, and I was transferred to Ezra Alamsyah to help me fix it. He was incredibly helpful in solving the issue I was facing and took the time to ensure everything was working perfectly. Ezra even followed up every day to keep me updated on the progress, let me know the problem was fixed, make sure it didn’t resurface, and check if I had any other questions or concerns—truly going above and beyond. His dedication and professionalism are a testament to how carefully this company selects its employees. I’m truly impressed by Ezra commitment to helping. Thank you, Ezra!

Sandra Velandia
Estados Unidos
Quase 4 anos usando o app
Smile.io deixou uma resposta 15 de novembro de 2024

Thanks for leaving a review! We agree that Ezra is indeed awesome 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

7 de janeiro de 2025

Great loyalty program. Does everything we need it to. Super simple to use.

CBD For Life
Estados Unidos
Mais de 2 anos usando o app
Smile.io deixou uma resposta 10 de janeiro de 2025

We smiled reading this review! Thank you so much :)))

16 de janeiro de 2025

Cole did a great job tuning up our Smile account and taking our program to the next level. It's working well for us with Recharge and Shopify.

Jiminy's
Estados Unidos
Aproximadamente 3 anos usando o app
Smile.io deixou uma resposta 17 de janeiro de 2025

Thank you so much for the 5-star review! 🌟 Your kind words mean the world to us, and we’re thrilled to know you had a great experience.

Smile Team✨

6 de dezembro de 2024

We've been using it for a few years, and it works well, no hassles. Their support is also quick and friendly.

Avital's Apiaries
Estados Unidos
Aproximadamente 3 anos usando o app
Smile.io deixou uma resposta 8 de dezembro de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

30 de novembro de 2024

5/5 - Incredible Support Team!
I’ve been using Smile.io on my website, 4u2heal.ca, and the app has been great for rewarding my customers! What really stands out, though, is the amazing support team. Maggie went above and beyond to help me troubleshoot a design issue, and her dedication to finding a solution was truly impressive.

Not only did she explain the issue clearly (apparently, something about a "z-index" ), but she also took the time to make me feel at ease about the process. Even when I hesitated to give collaborator access (because I'm super protective of my Shopify store), Maggie was understanding and professional.

It’s clear this team cares about their product and their customers. I’d recommend Smile.io not just for the app, but for the fantastic humans behind it. Maggie, you rock!

4U2Heal
Canadá
3 meses usando o app
Data de edição: 18 de dezembro de 2024

Had an issue that took a few days to fix but customer service was very helpful and eventually fixed the issue. Will definitely recommend them every time.

Sugar Chic Boutique
Estados Unidos
Aproximadamente 1 ano usando o app
Smile.io deixou uma resposta 29 de novembro de 2024

Thank you for your review, we appreciate your words. This has been internally escalated and we are hoping for a fix soon!

8 de janeiro de 2025

the support we have received from Jade has been incredible!

DR.VEGAN
Reino Unido
Mais de 3 anos usando o app
Smile.io deixou uma resposta 9 de janeiro de 2025

Thank you for taking the time to leave this review! We think Jade is pretty incredible too 🤩