Avaliações (6.138)

Classificação geral
4,9
Número por nível de avaliação
  • 88% das avaliações são de 5 estrelas
  • 8% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
13 de agosto de 2023

This App works so well in my store and processes customer conversion. I really appreciate what it has done for my store, the user experience is very smooth. And the support team also did a great job. Whenever I have a need, they help me as much as possible, and the service attitude and efficiency are great. In general, 5 stars for this App and the people behind it.

udfineglobal
Hong Kong, RAE da China
4 meses usando o app
Smile.io deixou uma resposta 16 de agosto de 2023

We're so glad to hear you're loving Smile 🤩 Thank you so much for taking the time to leave this review — we appreciate it so, so much! 💛

- Lisa & the Smile Team✨

24 de outubro de 2023

I set the entire thing up in 3 hours, and I really do think it's going to add value to my website. The small test group I used was excited by it and I had fun setting it up.

The Mould Story
Índia
Aproximadamente 1 mês usando o app
Smile.io deixou uma resposta 25 de outubro de 2023

Thank you for your kind words. We are delighted you found Smile easy to set up and your customers are excited about your program

Cheers

The Smile Team

25 de setembro de 2023

We've been happy with the app so far. Customer service is responsive via chat, which is very helpful. Would recommend.

High Plains Prospectors
Estados Unidos
Quase 3 anos usando o app
Smile.io deixou uma resposta 26 de setembro de 2023

Thank you so much for your kind review we really appreciate it. 🙏

Please let us know if there is anything else we can do to help.

Cheers,
The Smile team 💛

20 de julho de 2023

Very easy to set up! I decided on the smallest upgrade so we can use our logo. I had a couple of questions about setting up the customer emails. Nicole was fantastic in getting back to me quickly, only to learn that the program pretty well does all the filling in for you. Great customer service with a smile! (pun intended). We're excited about this Loyalty Program. Thank you!

Ozark Cabin Décor, LLC
Estados Unidos
Aproximadamente 2 meses usando o app
Smile.io deixou uma resposta 25 de julho de 2023

Thank you so much for your review we really appreciate your kind words We agree Nicole is Fantastic!!! Please reach out if there is anything else we can help you with.

Cheers

The Smile team

29 de setembro de 2023

Lynn has been super helpful, she solved every issue we had with speedy responses, could not be any happier with her amazing service, the app itself is very straightforward and has all the functionalities that we require to give back to our loyal customers!

House Of Pods
Reino Unido
5 meses usando o app
Smile.io deixou uma resposta 2 de outubro de 2023

Thank you so much for taking the time to leave this review & for all your kind words 🤩 It was a pleasure chatting with you! 💛

Lynn - Smile Team ✨

17 de julho de 2023

The app is easy to use and the customer support team is super helpful and fast to response to. The integration with other third party apps like Klaviyo also add value to our customer experience. :)

Wanderlust + Co Singapore
Singapura
5 meses usando o app
Smile.io deixou uma resposta 18 de julho de 2023

We appreciate you taking the time to leave a review! We're so glad that our Klaviyo integration is helping add to your customer experience and that our support was quick and helpful. Don't hesitate to reach back out if there is anything else we can do for you :)

4 de outubro de 2023

Great app, great customer service (thanks Jade for helping me with a quick fix!).

Clothes & Roads
Canadá
Quase 6 anos usando o app
Smile.io deixou uma resposta 6 de outubro de 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

8 de janeiro de 2024

Great support from Lisa!

Perkolator Coffee
Estados Unidos
Aproximadamente 1 ano usando o app
Smile.io deixou uma resposta 10 de janeiro de 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Lisa - Smile Team✨

11 de novembro de 2023

Very helpful customer service and app seems to be working well!

West Berkshire Roastery
Reino Unido
Quase 2 anos usando o app
Smile.io deixou uma resposta 14 de novembro de 2023

Thanks so much for leaving a review! It means a lot to us. We are here to help if you need anything else :)

8 de novembro de 2023

Lisa was very helpful with digging into the issue I had and finding viable solutions for it. I am very grateful for her assistance!

Eight Ounce Coffee
Canadá
Mais de 5 anos usando o app
Smile.io deixou uma resposta 9 de novembro de 2023

Thank you so much for taking the time to leave this review & for all your kind words 💛 It was a pleasure assisting you!

Lisa - Smile Team✨