Smile: Loyalty & Rewards
Atende aos mais altos padrões de qualidade da Shopify nos quesitos velocidade, facilidade de uso e valor do lojista
Avaliações (6.551)
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Pretty simple set up, in app support as well. but kind of a long wait for response to questions. And it doesn't automatically update points for existing or previous orders.. But you can manually enter points. Which is a big plus.
5 star customer service. Lisa was able to quickly answer my question and confirmed my suspicion.
3 stars because smile.io does not currently offer a way to exclude a collection from point redemption. The solution is clunky - create a collection that does not include those items. That works but is not ideal
Thank you so much for taking the time to leave this review and share your feedback with us! We are always looking for ways to improve and value your thoughts and ideas 🙌
We'll be here if there is ever anything else we can help you with 😊
- Smile Team✨
After installation, I reached out to customer service regarding some questions around setup. Not only did I hear back within 5 minutes, but my representative, Joshua, created a video showing me how the program is integrated into my Shopify platform and how the rewards and Shopify accounts are linked. It was great talking to someone immediately and having a personalized explanation to put my mind at ease.
Thanks so much for this amazing feedback!😍 I am so glad I was able to help and we pride ourselves on being human, so it was really great to hear that I was able to make a difference. Wish you the best of luck, we are here if you need us! 💪
Cheers,
Joshua - Smile Team 🧙♂️
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Just installed this app and loving it so far. The CS is also really friendly and helpful and helped me solve the issue I had almost instantly! Great service!
Thanks for taking the time to leave us feedback, we appreciate you! It was great chatting today, I am glad I was able to help! 💪
Cheers,
Joshua - Smile Team 🧙♂️
Just installed very easy setup
just trying it out..but t seems to be working wonders now!
Great so far! The set-up is easy. Creating the discount codes takes a few minutes, but they walk you through every step. Hope my customers love it, too!
Good app so far, installation seems pretty intuitive
Easy Step Up! Nice customization options, even on the free version! It seamlessly integrates with my website! So excited to get our first rewards customers :)