Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avaliações (6.551)

Classificação geral
4,8
Número por nível de avaliação
  • 88% das avaliações são de 5 estrelas
  • 8% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
16 de abril de 2016

Pretty simple set up, in app support as well. but kind of a long wait for response to questions. And it doesn't automatically update points for existing or previous orders.. But you can manually enter points. Which is a big plus.

Doodlebugs Wa
Estados Unidos
Aproximadamente 2 horas usando o app
7 de novembro de 2023

5 star customer service. Lisa was able to quickly answer my question and confirmed my suspicion.

3 stars because smile.io does not currently offer a way to exclude a collection from point redemption. The solution is clunky - create a collection that does not include those items. That works but is not ideal

Christine Ann Nicols
Estados Unidos
Aproximadamente 1 hora usando o app
Smile.io deixou uma resposta 9 de novembro de 2023

Thank you so much for taking the time to leave this review and share your feedback with us! We are always looking for ways to improve and value your thoughts and ideas 🙌

We'll be here if there is ever anything else we can help you with 😊

- Smile Team✨

12 de setembro de 2022

After installation, I reached out to customer service regarding some questions around setup. Not only did I hear back within 5 minutes, but my representative, Joshua, created a video showing me how the program is integrated into my Shopify platform and how the rewards and Shopify accounts are linked. It was great talking to someone immediately and having a personalized explanation to put my mind at ease.

Blanc Creatives
Estados Unidos
Aproximadamente 2 horas usando o app
Smile.io deixou uma resposta 12 de setembro de 2022

Thanks so much for this amazing feedback!😍 I am so glad I was able to help and we pride ourselves on being human, so it was really great to hear that I was able to make a difference. Wish you the best of luck, we are here if you need us! 💪

Cheers,
Joshua - Smile Team 🧙‍♂️

16 de fevereiro de 2017

egwef g efgerg erg wergwerg.

The Cute Loot
Estados Unidos
Aproximadamente 2 horas usando o app
9 de maio de 2022

Just installed this app and loving it so far. The CS is also really friendly and helpful and helped me solve the issue I had almost instantly! Great service!

kpop2u_unnie
Coreia do Sul
Aproximadamente 2 horas usando o app
Smile.io deixou uma resposta 9 de maio de 2022

Thanks for taking the time to leave us feedback, we appreciate you! It was great chatting today, I am glad I was able to help! 💪

Cheers,
Joshua - Smile Team 🧙‍♂️

2 de agosto de 2017

Just installed very easy setup

Pure Body Image 12
Reino Unido
Aproximadamente 2 horas usando o app
20 de setembro de 2017

just trying it out..but t seems to be working wonders now!

Fatboyhair
Estados Unidos
Aproximadamente 2 horas usando o app
17 de abril de 2017

Great so far! The set-up is easy. Creating the discount codes takes a few minutes, but they walk you through every step. Hope my customers love it, too!

Redemption Market
Estados Unidos
Aproximadamente 2 horas usando o app
10 de outubro de 2016

Good app so far, installation seems pretty intuitive

Cupsmith
Reino Unido
Aproximadamente 2 horas usando o app
13 de abril de 2016

Easy Step Up! Nice customization options, even on the free version! It seamlessly integrates with my website! So excited to get our first rewards customers :)

Keweenaw Coffee
Estados Unidos
Aproximadamente 2 horas usando o app