Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Avaliações (3.961)

Classificação geral
4,9
Número por nível de avaliação
  • 90% das avaliações são de 5 estrelas
  • 6% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 2% das avaliações são de 1 estrelas
Data de edição: 17 de fevereiro de 2025

The customer service of the Smile.io team is such a gold standard! They have really went above and beyond to accommodate my account to really fix all my needs. Their follow up has really shown how much they care that their customers are able to use their software effectively and I would highly recommend this app! Shout out to Karen, Jade and Joana for showing how much they care.

Ex-Import USA, Inc.
Estados Unidos
Mais de 1 ano usando o app
Smile.io deixou uma resposta 20 de fevereiro de 2025

Thank you for taking the time to leave us this 5-star review! We're so glad that we could help. ☺️

Smile Team ✨

13 de abril de 2025

Great app that has helped boost sales and customer experience already. When reaching out for support with a query, Joana replied within 2 hours (on a weekend too!) and was incredibly helpful with my multiple queries. Highly recommend.

Bath Bomb Bliss
Reino Unido
2 dias usando o app
Smile.io deixou uma resposta 15 de abril de 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions or need any assistance 🙂

- Smile Team ✨

2 de abril de 2025

Great platform that has given our customers a great buying experience and encourages repeat orders. The Support was very quick at assisting me with a query. Would recommend :)

Artovo
Reino Unido
Aproximadamente 3 anos usando o app
Smile.io deixou uma resposta 5 de abril de 2025

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

22 de abril de 2025

So helpful with my customer service request! The app has been wonderful. Been using it for about 6 years. Thanks Smile!

JonesTshirts
Estados Unidos
Aproximadamente 6 anos usando o app
Smile.io deixou uma resposta 24 de abril de 2025

Thanks for leaving us a 5-star review! 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

- Smile Team ✨

9 de março de 2025

We have recently implemented this into our business. We were looking for a referral program to incentivize our customers. So far we have already seen some benefits of adding this to our shopify store.

Detail Studio
Estados Unidos
Aproximadamente 1 mês usando o app
Smile.io deixou uma resposta 11 de março de 2025

Thank you for taking the time to leave this review - we are glad you're already seeing benefits!

27 de março de 2025

Super helpful got back to me really quick made things so much easier!

The Embrace Boutique
Estados Unidos
Mais de 4 anos usando o app
Smile.io deixou uma resposta 29 de março de 2025

Thank you so much for taking the time to leave this review 💖

8 de abril de 2025

Smile: Loyalty Rewards Program is great overall. What stood out the most was the support from customer care. They were responsive, friendly, and genuinely helpful whenever I had questions or needed assistance.

JoeY Clothing
Sri Lanka
Quase 4 anos usando o app
Smile.io deixou uma resposta 10 de abril de 2025

Thank you for this kind review! We are so happy to hear our team were able to support you in a way you felt appreciated.

23 de janeiro de 2025

We've been using Smile for years, and it just gets better and better. I recently had an issue with customer logins after we switched to Shopify's new customer accounts, and a Smile rep, Shelby, responded quickly and explained how to fix it. She followed up later in the day to make sure the problem was resolved, which I really appreciated.

N101 Nutrition
Estados Unidos
Aproximadamente 8 anos usando o app
Smile.io deixou uma resposta 25 de janeiro de 2025

Thank you for your review - we really appreciate it!

10 de junho de 2025

Lynn was absolutely wonderful to work with! She was attentive, knowledgeable, and genuinely kind throughout our interaction. Her professionalism and prompt support made the experience not only smooth but also very pleasant. Thank you, Lynn, for your outstanding service!

Kahawa 1893
Estados Unidos
4 meses usando o app
Smile.io deixou uma resposta 11 de junho de 2025

Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Lynn 🤩

Don't hesitate to reach out in the future if you ever need anything!

- Smile Team ✨

16 de abril de 2025

Excellent customer service from Andrea - fixed my problem right away!

InnerTalk-Store
Estados Unidos
Mais de 3 anos usando o app
Smile.io deixou uma resposta 18 de abril de 2025

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂