Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Avaliações (3.917)

Classificação geral
4,9
Número por nível de avaliação
  • 90% das avaliações são de 5 estrelas
  • 6% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 2% das avaliações são de 1 estrelas
22 de janeiro de 2025

Very helpful! Responded expeditiously!

Retail Le$$
Estados Unidos
Aproximadamente 2 meses usando o app
Smile.io deixou uma resposta 24 de janeiro de 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

28 de outubro de 2024

Just installed and configured, so far so good. I like the flexibility and the ability to scale with little cost up front.

The Puzzle Center
Estados Unidos
4 dias usando o app
Smile.io deixou uma resposta 30 de outubro de 2024

We smiled reading this review! Thank you so much :)))

20 de junho de 2024

Happy Lucky’s loose leaf tea is both brick & mortar and online. What drew me to you all back in 2019, when we set up with Shopify, was Smile was the only loyalty program that worked and facilitated customers to earn and redeem via both channels. We’ve been smiling ever since. And, thank you Brandon for your recent help. Much appreciated.

Happy Lucky's Teahouse
Estados Unidos
Mais de 4 anos usando o app
Smile.io deixou uma resposta 22 de junho de 2024

So pleased Brandon could help you out! Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖

Data de edição: 8 de abril de 2025

We have been very pleased with Smile running our Coffee Perks reward program. We have used it for over 4 years. The integrations are great as well which helps us be more productive in answering customer issues. We are getting ready to push out the referral program to drive loyalty. I recommend this app highly!

Volcanica Coffee
Estados Unidos
Mais de 4 anos usando o app
Smile.io deixou uma resposta 21 de março de 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

✨The Smile Team✨

Data de edição: 24 de julho de 2025

I accidentally canceled my Loyalty program and luckily they reached out and informed me. I was able to reactivate without loosing any customers. They were very quick!

Moxie On Second
Estados Unidos
Mais de 4 anos usando o app
Smile.io deixou uma resposta 20 de fevereiro de 2021

Thanks for taking the time to share your feedback, it was a pleasure to help! :)

Data de edição: 7 de março de 2025

This app has been great! Had a small issue with the widget not showing on our site due to some other app code blocking it and Cole was able to fix the issue quickly!

Also Lynn was very helpful and so quick about fixing something with our billing!

The Red Wagon
Estados Unidos
Mais de 4 anos usando o app
Smile.io deixou uma resposta 1 de junho de 2024

Thank you for taking the time to leave a review! I'm glad we could help!

26 de agosto de 2024

best loyalty app and Lisa is the best support. Thank you

Lusso
Canadá
7 meses usando o app
Smile.io deixou uma resposta 28 de agosto de 2024

Thank you so much for taking the time to leave this review 💖 We think Smile is the best loyalty app too 🤩

Lisa - Smile Team✨

Data de edição: 14 de julho de 2025

Fantastic app with with a support team that's there to help you be successful. Thanks to Nicole, we were able to find a solution to save the company on monthly costs while still being able to get all of the features we needed! If you need anything, be sure to reach out to their support team. I've been continually impressed with their response time and ability to help us out.

Updated 7/14/25: Just re-confirming that their support is second to none! Lisa helped us out with an immediate solution and made sure we were taken care of. This app continues to do great things for us and the support you get can't be understated. Thanks again to the Smile.io support team!!

Rogue Origin
Estados Unidos
Mais de 4 anos usando o app
Smile.io deixou uma resposta 27 de março de 2021

Thanks so much for the 5-star review 🌟We'll give Tess some kudos for her excellent support!

10 de setembro de 2024

Support réactif et compréhensible qui a su s'adapter aux enjeux de notre boutique en ligne. Je recommande !

NAILY'UP
França
Quase 2 anos usando o app
Smile.io deixou uma resposta 13 de setembro de 2024

Merci beaucoup pour votre belle critique!

Data de edição: 10 de junho de 2025

We have been using the app for a few years, and have not had any problem.
It has all the functions needed for a points royalty program.

Added 2025/6/11 --
The support is very quick and helpful. We have asked for an additional function of free gifts and they have listened to us! We are quite happy using Smile.io

Lanikai Bath and Body
Estados Unidos
Mais de 4 anos usando o app
Smile.io deixou uma resposta 6 de janeiro de 2024

Thanks for the kind words about Smile and our support team! We're so glad that you've chosen to be a merchant of ours for so long. Cheers to many more 🥂

Yours in Loyalty,

✨ The Smile Support Team