Smile: Loyalty & Rewards

The staff at Smile.io were quick to respond, and a delight to deal with. The plugin itself seems solid, I've been on the free tier for a few months now, but it's never caused any issues and eventually I'd like to upgrade to integrate a review plugin too.

So far we are loving this app. Any issues we have had were dealt with quickly and easily via the online chat with Shelby.

We appreciate the clean and elegant design of smile.io. We have installed smile.io in all of our Shopify stores, which not only helps us maintain better customer relationships but also brings real value to our customers — because through smile.io, we offer more discounts to our customers. We believe that smile.io has reached the highest standard of Shopify apps, and whenever we encounter an ugly or inefficient app, we think about how great it would be if the smile.io team designed this product or feature instead. :)

These guys are great and really want to help you get your program off the ground. They Very patiently answer questions.

Good support, thorough rewards program. Easy app blocks to add rewards features to site.

Lynn P was great to work with. Follwed up immediatly and was eager to help resolve my issue.

Very smooth experience with Smile throughout. Jade has been especially helpful and really quick to offer advice, coming up with great suggestions.

Jade was very helpful. I feel comfortable reaching out to her again should another question arise.

I just took over management of this app on our website. A customer was having problems redeeming her rewards points, so I reached out to customer support at Smile. Shelby got back to me very quickly and showed me what I needed to do to embed the app in our Shopify theme. Her instructions were very easy to follow, and within a few minutes I was up an running. Very happy with this level of customer service.

Excellent quick reply - thank you!