Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Avaliações (3.962)

Classificação geral
4,9
Número por nível de avaliação
  • 90% das avaliações são de 5 estrelas
  • 6% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 2% das avaliações são de 1 estrelas
Data de edição: 5 de novembro de 2024

Useful for our reward system - great support from Shelby.

Grassroots California
Estados Unidos
Mais de 8 anos usando o app
15 de março de 2023

This is a Great app and customer support! We use it for our POS transactions. My questions were answered and we're ready to go.

Vapor Villa
Estados Unidos
Aproximadamente 8 anos usando o app
Smile.io deixou uma resposta 15 de março de 2023

Awesome that you are all set up now :) Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨

15 de dezembro de 2023

Reached out to support for an issue and received quick and friendly service!

Sweetapolita™
Canadá
Aproximadamente 8 anos usando o app
Smile.io deixou uma resposta 17 de dezembro de 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

Data de edição: 16 de outubro de 2024

Fantastic experience with the customer service team! Any questions I had were answered quickly, and they made sure I understood all the benefits of the program. It’s clear they genuinely care about providing a great customer experience. Highly recommend!

One Love Organics©
Estados Unidos
Aproximadamente 8 anos usando o app
Smile.io deixou uma resposta 25 de novembro de 2020

Thank you so much for your review and for sticking with us for so long 💖

6 de junho de 2024

This app has been extremely difficult and confusing to setup. I have a designer putting things together and it's taken a long time just to have it look aesthetically pleasing. We added the login block on the loyalty page and then it just randomly show up on our homepage. Trying to get a fast response for needed support is actually impossible. This app costs $200/month and they take hours to respond to customer requests. The fact there's no live chat support for this app is kind of mind blowing when $10/month apps I use have instant support and assistance. I actually wish there were other viable options out there as this app is terrible when you combine what they offer vs what they charge.

shopatlasgrey
Estados Unidos
Mais de 1 ano usando o app
Smile.io deixou uma resposta 7 de junho de 2024

Hi there! We're really sorry to hear that you've had issues getting your app blocks set up correctly. Our team have reached out via email to help get this resolved for you, but please let us know if there's anything else we can do to help in the meantime.

Data de edição: 11 de dezembro de 2024

This is a great addition to any online and physical store! Easy to create a loyalty program and to get it up in your Shopify Store. Exactly what we have been looking for! Also provides great integrations to Klaviyo, Recharge, and our mobile app. All the tools we need to offer a professional Rewards program. It helps us drive more business and gives our customers a smile every time they receive a reward. Our customers love it and we have been a happy customer for a long time

Ticoroasters
Estados Unidos
Quase 8 anos usando o app
21 de dezembro de 2023

We've been using Smile since 2017 and just wanted to drop a review to say they're great. Having a rewards program that's easy to use and manage is amazing. Lots of good features and helpful customer support.

Frostbeard Studio
Estados Unidos
Quase 8 anos usando o app
Smile.io deixou uma resposta 4 de janeiro de 2024

Thanks so much for taking the time to write this review!! We appreciate it so, so much & look forward to seeing your business continue to grow 🤩🚀🌈 It's wonderful to hear that you find Smile easy to use and our Support Team to be helpful 😊

Don't hesitate to reach out if there is anything we can help you with! 💖

- Smile Team ✨

11 de janeiro de 2024

The Smile team was incredibly helpful in sorting out an issue we had with app integration. It's always great to have kind and knowledgeable staff backing up a product. Thanks for a great product!

Charliemadison Originals LLC
Estados Unidos
Quase 8 anos usando o app
Smile.io deixou uma resposta 13 de janeiro de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 🙌

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

Data de edição: 29 de janeiro de 2024

Very helpful staff! (Thank you Lynn ♥️) Easy to use app and customers appreciate the rewards. Another tool on our belt to increase conversions.

Designed To Shine 2
Estados Unidos
Quase 8 anos usando o app
13 de novembro de 2024

very helpful replies

BILUM & BILAS
Austrália
8 dias usando o app
Smile.io deixou uma resposta 15 de novembro de 2024

Thanks so much for taking the time to rate us 5 stars! 🤩

- Smile Team ✨