Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Avaliações (6.669)

Classificação geral
4,8
Número por nível de avaliação
  • 88% das avaliações são de 5 estrelas
  • 8% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
22 de janeiro de 2025

I have only just started using the app but so far I have had good feedback (have not announced my rewards program widely altough it is active on my site.) Customer service has been fast and very good so far. Really happy I went with Smile instead of a more expensive app, it has everything I need at this early stage.

Atlantic Soap Co. ®
Estados Unidos
7 dias usando o app
4 de março de 2025

Incredibly helpful, good response time and was able to get help from a real person without going through the runaround with an AI. So wonderful to work with.

Chalonne
Estados Unidos
28 dias usando o app
Smile.io deixou uma resposta 6 de março de 2025

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Data de edição: 18 de dezembro de 2024

Had an issue that took a few days to fix but customer service was very helpful and eventually fixed the issue. Will definitely recommend them every time.

Sugar Chic Boutique
Estados Unidos
Aproximadamente 1 ano usando o app
Smile.io deixou uma resposta 29 de novembro de 2024

Thank you for your review, we appreciate your words. This has been internally escalated and we are hoping for a fix soon!

10 de dezembro de 2024

I love Smile.io, it has all features I need. Besides, its support team is awesome. I have particularly received great and swift help from Shelby and Lisa. I don't see a better app in this category than Smile.io!

Sortiraparis
França
11 meses usando o app
Smile.io deixou uma resposta 12 de dezembro de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

22 de novembro de 2024

We are starting to work with Smile as we think they provide a great solution, but where we think they are excelling is on their customer support!! Shelby has been of a great help and we are sure that we will stick with them for long time. Thanks!

BARNER
Espanha
8 meses usando o app
Smile.io deixou uma resposta 23 de novembro de 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Shelby 🤩

12 de dezembro de 2024

Joana has been very helpful with my questions, would recommend to anyone interested in improving your retantion rate.

chiclara
Estados Unidos
Aproximadamente 1 ano usando o app
Smile.io deixou uma resposta 14 de dezembro de 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Joana 🤩

Data de edição: 31 de janeiro de 2025

A winner for customer service alone!

The functionality is all there, whats not to like!

Psychi
Reino Unido
Mais de 4 anos usando o app
Smile.io deixou uma resposta 30 de janeiro de 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

6 de março de 2025

Support is quick if you need it and the program is easy to set up and use.

Wick of Hope
Canadá
6 meses usando o app
Smile.io deixou uma resposta 8 de março de 2025

Thank you for taking the time to leave us this 5-star review! We're so glad that we could help ☺️

- Smile Team ✨

20 de fevereiro de 2025

App (also in the free version) is great! You get more or less really great value for nno money at all - hard to find in other apps on the store. Also support team is more than helpfull and has a great feeling for customers and their special needs (especially for small businesses)!
I can totaly recoomend the app the the support team! Love it!

Ginmacher - Münchner Dry Gin
Alemanha
3 dias usando o app
Smile.io deixou uma resposta 22 de fevereiro de 2025

We smiled reading this review! Thank you so much :)))

2 de dezembro de 2024

Lisa was very helpful. It was fantastic to learn that the reward points could be redeemed both in-store and online. Great app.

Molly's Market
Canadá
Mais de 3 anos usando o app
Smile.io deixou uma resposta 3 de dezembro de 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨