Smile: Pontos e Fidelidade

Alex and the Smile team are always quick to answer, helpful, and knowledgeable about my questions or concerns. I have used Smile for years on my website and I love how easy it is for my customers to redeem their rewards.

We’ve been using Smile for our Shopify store’s rewards program, and it’s honestly been one of the easiest apps we’ve added to our site. Setup was simple, everything integrated smoothly, and our customers started using the points system right away. Customers get excited about earning points and redeeming rewards, and we’ve definitely noticed more returning shoppers since launching it.

Smile offers a fairly comprehensive loyalty system that meets most of our requirements. However, some details still need improvement, such as setting the number of rewards that can be redeemed for points to prevent the number of rewards from exceeding the expected amount.

The smile loyalty ad on on my Shopify store has brought my customers back ! The team helped me through some problems with my DNS and Shopify , they went beyond what they needed to do as it was a issue with my settings but they made sure I was able to understand everything step by step .

Trabajamos con Smile, desde el 2022, y la verdad es una aplicación muy fácil de utilizar y sacarle provecho. Si algo se atora, e. equipo de servicio al cliente, te solucionan muy rápido.

We've been working with Smile since 2022, and it's truly a very easy app to use and get the most out of. If anything gets stuck, their customer service team resolves it very quickly.

We’ve had a great experience using Smile.io for our rewards program. The integration with Shopify was very easy and seamless, and our customers absolutely love earning rewards points.

One of the best parts of Smile.io is their customer service. Every time we needed assistance, their team was always responsive, friendly, and willing to help us find a solution quickly.

The only feature we wish was available for all Shopify stores is the ability for customers to redeem points directly at checkout, since currently this is limited to Shopify Plus stores. Other than that, we are very happy with the app and highly recommend it.

Smile.io has been terrific. Their support team, Lynn & Shelby have been so great and helped me clean out thousands of discount codes and identified a problematic email issue I would have never caught on my own. I'm really impressed with the level of hands-on help. I highly recommend them.

We had one of those tough to fix admin/billing issues that involved different web platforms, but once we explained the issue, Lynn looked into it and fixed a year's worth of problems!
Great job and customer relations Lynn!

We had a few questions about our current plan, and Shelby was excellent at answering all of our questions and giving us advice on the best options for us going forward. We have been using the Smile Loyalty program for over 4 years now and are very happy with it :)

We use Smile for our Sloane Rewards Program at Sloane Fine Tea, and it’s been an excellent experience. The platform is intuitive, easy to manage, and integrates seamlessly with our store.

Our customers love being rewarded for their loyalty (and their love of tea!), and we’re thrilled to be able to give back to our community in such a meaningful way. The Smile team is also fantastic! Responsive, helpful, and great to work with.

Highly recommend!