Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avaliações (6.581)

Classificação geral
4,8
Número por nível de avaliação
  • 88% das avaliações são de 5 estrelas
  • 8% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
23 de setembro de 2024

Lynn P. was very helpful in the process of helping me retrieve my billing receipts as well as adding my email to receive the receipts every month. Thank you Lynn!

DNR WHEELS PTE LTD
Singapura
Quase 6 anos usando o app
Smile.io deixou uma resposta 25 de setembro de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

22 de novembro de 2024

We've been using Smile for years and has worked flawlessly for our customers. Definitely recommend.

Liber & Co.
Estados Unidos
Mais de 3 anos usando o app
Smile.io deixou uma resposta 24 de novembro de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

22 de novembro de 2024

Excellent customer service. Really clear communication and resolved my issue quickly.

True Grace
Reino Unido
Mais de 3 anos usando o app
Smile.io deixou uma resposta 24 de novembro de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

22 de setembro de 2024

Andreanda, thank you for your abrupt response to fix the app installed on our website. Job well done!

Christina Rossi Australia
Austrália
Quase 4 anos usando o app
Smile.io deixou uma resposta 24 de setembro de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

25 de setembro de 2024

Shelby (Live Chat Representative) promptly and efficiently guided our team to quickly resolve an issue that one of our customers had with a referral by showing us where to go in the app. Great job!

Mobile Pixels
Estados Unidos
Mais de 3 anos usando o app
Smile.io deixou uma resposta 27 de setembro de 2024

Thanks for taking the time to rate us 5 stars! So glad Shelby could help get you up and running. We really appreciate the review 🙂

Lynn - Smile Team✨

13 de novembro de 2024

My customers love this and I've been using it for years! Special thanks for Cole Breivik for his super quick responses!

Arabic Book A Month USA
Estados Unidos
Aproximadamente 5 anos usando o app
Smile.io deixou uma resposta 15 de novembro de 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Cole 🤩

- Smile Team ✨

9 de outubro de 2024

We're just getting to the point where we are digging more heavily into the app, but we like what we see so far.

Swim2000
Estados Unidos
Aproximadamente 2 anos usando o app
Smile.io deixou uma resposta 12 de outubro de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

15 de outubro de 2024

Easy to setup and customers love collecting and redeeming points.

Great and quick service provided by Hannah

KIN DOG GOODS
Indonésia
Mais de 5 anos usando o app
Smile.io deixou uma resposta 18 de outubro de 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Hannah 🤩

- Smile Team ✨

4 de setembro de 2024

Excellent app, integration with Shopify is easy and thorough. Has a positive effect on sales and retention. Direct integration with the new-style checkout is a boost for conversion.

I've only ever had to use support once and Joanna there helped me out with a superb solution quickly and efficiently, thank you.

Biketart
Reino Unido
Aproximadamente 3 anos usando o app
Smile.io deixou uma resposta 5 de setembro de 2024

Thanks so much for rating us 5/5 stars! We truly appreciate you taking the time to do this 🙂

Yours in Loyalty,

✨ Joana ✨

27 de novembro de 2024

Lynn and the Smile.io's support team has exceeded our expectations during our loyalty program migration. They were responsive, knowledgeable, and provided clear solutions to our questions and challenges. We especially appreciate their patience and willingness to go the extra mile to ensure a successful data transfer by reinstalling the app; in which resolved the concern.

These options all provide positive feedback while highlighting the value of the support received. You can choose the option that best reflects your specific experience and desired level of detail. Blessings!

Herbs of the Earth
Filipinas
Aproximadamente 1 mês usando o app
Smile.io deixou uma resposta 28 de novembro de 2024

We are so glad to hear your experience has been smooth - that's what we aim for! We also think Lynn is pretty great :)))