Smile: Pontos e Fidelidade

Smile: Pontos e Fidelidade

Avaliações (4.268)

Classificação geral
4,9
Número por nível de avaliação
  • 91% das avaliações são de 5 estrelas
  • 6% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 2% das avaliações são de 1 estrelas
8 de junho de 2026

works well and looking forward to using more features on our new website, staff are always very helpful

Lenny's Kitchen
Austrália
Quase 3 anos usando o app
27 de maio de 2026

Wow, I wish all apps had a Shelby on standby if I have a question. Thanks Shelby! I was helped within minutes (although I prepared myself to wait a few hours) and my problem was resolved super fast. Not only did I received info regarding the features, but also insights into how it applies to my store specifically. Watch out for this ... don't worry about this ... this does not apply to you. Super super super service!

The Deli
África do Sul
Aproximadamente 3 anos usando o app
Smile.io deixou uma resposta 2 de junho de 2026

Thank you so much for the 5-star review! We truly appreciate you taking the time to share your feedback, and we’re thrilled to hear that you had an A+ support experience with Shelby 🤩

Don't hesitate to reach out in the future if you ever need anything!

- Smile Team ✨

14 de abril de 2026

Very good and fast customer support from Lynn! I've been using the app for several months and really find it easy to use.

Hello Petite Paper | planner stickers
Portugal
Aproximadamente 7 anos usando o app
Smile.io deixou uma resposta 19 de abril de 2026

Thank you so much for your kind words! 💛 We're so glad to hear that you’ve had a great experience using Smile and that Lynn was able to provide fast and helpful support. We’ll be sure to share your feedback with her! 😊

- Smile.io Team ✨

1 de junho de 2026

Really enjoy using this app and have had great customer service from Analisa. Definitely recommend, thanks!

Hiro + Wolf
Reino Unido
Quase 3 anos usando o app
Smile.io deixou uma resposta 3 de junho de 2026

Hi there,

Almost three years together and still enjoying it, that's exactly what we love to hear! Thank you so much for the recommendation, and for the kind words about Analisa. She'll be delighted, and we'll be sure to pass them on.

Thanks for being part of the Smile family. We're always here if you need anything!

All the best,

Alex & the Smile.io Team

26 de abril de 2026

We've been using smile for a few years and it's been helpful in building out a loyalty program for our customers.

Pepper + Vetiver
Estados Unidos
Aproximadamente 4 anos usando o app
Smile.io deixou uma resposta 26 de abril de 2026

Thank you so much for your continued support! 💛 We're so glad to hear that Smile has been helpful in building your loyalty program over the years. We truly appreciate you taking the time to share your experience! 😊

- Smile.io Team ✨

11 de fevereiro de 2026

We use Smile.io on our Shopify store, and it has been a fantastic addition to our customer experience. The app is easy to use, works smoothly with our site, and helps us reward loyal customers in a simple, professional way.

I recently reached out to support with a question about enabling points on product pages, and Shelby was incredibly helpful, friendly, and quick to respond. They made the process effortless and followed up to be sure everything was working correctly.

Great app and even better customer service. Highly recommend!

VCS' DIY Shirts & More
Estados Unidos
Aproximadamente 4 anos usando o app
Smile.io deixou uma resposta 12 de fevereiro de 2026

Thank you for taking the time to leave this review! We really appreciate the kind words and I was happy to assist! Please let us know if you have any questions in future.

- Shelby with the Smile.io Team ✨

27 de maio de 2026

Shelby did a fantastic job not only explaining plan differences, but helping us ensure that Smile worked perfectly for our volume. Fantastic app!

The Vault Luxury Resale
Estados Unidos
Mais de 2 anos usando o app
Smile.io deixou uma resposta 2 de junho de 2026

Thank you for your review and feedback — we really appreciate it and we think Shelby is fantastic too 🤩

Don't hesitate to reach out in the future if you ever need anything!

- Smile Team ✨

9 de junho de 2026

Lynn was extremely helpful! We've been using the app for over a year now and we love it!

The Salty Fox
Austrália
Quase 2 anos usando o app
19 de maio de 2026

Lisa from customer service was outstanding in helping me. The site is very easy to use, and modify.

DermStreet
Estados Unidos
Mais de 2 anos usando o app
Smile.io deixou uma resposta 21 de maio de 2026

Hey DermStreet team,

Thank you so much for the kind words! We're thrilled to hear that Lisa made such a positive impact on your experience.

We're really glad the app continues to feel intuitive and easy to manage for you after two years. That's exactly what we're going for. Thanks for being such a great part of the Smile.io community! 💛

The Smile.io Team

20 de abril de 2026

Love getting to support a fellow Canadian company. Shelby from customer support was helpful in getting my (minor) issue resolved and followed up to ensure that everything was up and running.

Modern Rascals
Canadá
Aproximadamente 4 anos usando o app
Smile.io deixou uma resposta 27 de abril de 2026

Thank you so much for your kind words and support! 💛 We’re so glad Shelby was able to help resolve your issue and follow up to make sure everything was running smoothly. It truly means a lot to us, especially coming from a fellow Canadian business! 😊

- Smile.io Team ✨