Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avaliações (6.589)

Classificação geral
4,8
Número por nível de avaliação
  • 88% das avaliações são de 5 estrelas
  • 8% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
29 de agosto de 2024

We love this app and helped us retain customers and provide them with excitement with rewards when shopping. With the ever changing technology these days, it is great to receive excellent and very timely customer support when you need them, and thank you Lisa and Joana for always being there to respond promptly and provide assistance every time. Well done guys! :)

Peaches&Crème K-Beauty and Skincare
Malta
Mais de 3 anos usando o app
Smile.io deixou uma resposta 31 de agosto de 2024

Thank you very much for taking the time to leave this review! We are so glad that you're enjoying Smile. 😊

29 de outubro de 2024

Extremely satisfied with the customer service and speed of conversation. The demo was excellent, and our rep (Cole) was knowledgeable in the app and general Shopify information, which was especially helpful for our team, as we don't have technical staff on board. Excited to kick this program off for our customers.

OKANAGAN LIFESTYLE APPAREL
Canadá
7 meses usando o app
Smile.io deixou uma resposta 31 de outubro de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

1 de novembro de 2024

Amazing experience with a very thorough onboarding. We've been Smile customers previously with another store but we are still amazed by the level of service offered by Joana, Jade, Andreana, Angie, Maggie and Lisa. All amazing and the perfect ambassadors for an outstanding review platform. Thank you for all your support team.

Blondies Bakes
Reino Unido
4 meses usando o app
Smile.io deixou uma resposta 4 de novembro de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

7 de novembro de 2024

Great app with a good range of options to reward customers for their loyalty. Super helpful customer support, Joana spent time working through different options that might work for me both now and in the future for the type of rewards I would like to offer.

Hue & Harmony
Reino Unido
3 meses usando o app
Smile.io deixou uma resposta 8 de novembro de 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Joana 🤩

18 de setembro de 2024

The few times I have had to speak/write with the staff at Smile have been nothing but exceptional. They really are there to help and made sure all my concerns and/or issues were resolved. It is very nice to still see some companies out there will great customer service.

Best,

Mike Brown

Brown's Top Shelf Meats
Estados Unidos
8 meses usando o app
Smile.io deixou uma resposta 22 de setembro de 2024

Thank you so much for taking the time to leave this review!

We really appreciate it 💖

Don't hesitate to reach out if you have any questions,

Smile Team ✨

21 de novembro de 2024

Joana was really helpful in answering my enquiry.
The app is super simple to use and not overwhelming at all. Thank you for making it easy!

Craftly Ltd
Reino Unido
11 meses usando o app
Smile.io deixou uma resposta 22 de novembro de 2024

Thanks so much for taking the time to rate us 5 stars! 🤩

14 de novembro de 2024

Jade in the customer support team was super helpful with a query my customer had, and explained clearly what the resolve was. Thanks v much!

Redchurch Brewery
Reino Unido
Aproximadamente 4 anos usando o app
Smile.io deixou uma resposta 16 de novembro de 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Jade 🤩

- Smile Team ✨

4 de novembro de 2024

Excellent Loyalty and Rewards app! I had some issues implementing a few of the features and was helped and taken through it step by step. Thanks so much Hannah!

Battle Honours 3D ™
Reino Unido
Aproximadamente 1 ano usando o app
Smile.io deixou uma resposta 5 de novembro de 2024

Thank you for leaving such a lovely review. Glad to get those features up and running! We look forward to watching your loyalty program thrive - Hannah :)

11 de novembro de 2024

System works great and the customer service/support is second to none. Always coming out with new features. Couldn't be happier.

TacTree
Reino Unido
6 meses usando o app
16 de outubro de 2024

Excellent customer service and prompt service for an issue i had with a Shopify issue. Very happy with the service!

Mimosa
Sri Lanka
Mais de 3 anos usando o app
Smile.io deixou uma resposta 18 de outubro de 2024

Thank you so much for the 5-star rating 💖

If you need any help, please do not hesitate to reach out.

Smile Team ✨