Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avaliações (6 547)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 88% das classificações são de 5 estrelas
  • 8% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
18 de junho de 2024

We have been using smile.io for 2+ years and it has been great. Customers love it and it take VERY little time from support. Very self service, just what I was looking for.

SportStop.com
Estados Unidos
Over 3 years usando a aplicação
Questão respondida por Smile.io 22 de junho de 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

- Smile Team ✨

22 de agosto de 2024

The customer service is outstanding! Quick response and talked me through any questions I had as I was setting this up. so good

her PUBLIC Boutique
Canadá
3 days usando a aplicação
Questão respondida por Smile.io 23 de agosto de 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

14 de agosto de 2024

I really appreciate that the app integrates so well with Klaviyo and Shop for Karma. Very cool.

Freshfield
Canadá
2 days usando a aplicação
Questão respondida por Smile.io 16 de agosto de 2024

Thank you so much for taking the time to leave this review and rate us 5 stars 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

5 de agosto de 2024

Love this app and the customer service is wonderful! Andreandana is very helpful and informative. Highly recommend :)

Vita Pacifica
Estados Unidos
About 2 months usando a aplicação
Questão respondida por Smile.io 7 de agosto de 2024

We do think our customer support is pretty awesome so thank you for review and we are glad you feel the same! :)

31 de outubro de 2024

The customer service is top notch.

PUNCHY'S
Estados Unidos
3 months usando a aplicação
Questão respondida por Smile.io 1 de novembro de 2024

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨

30 de agosto de 2024

Super helpful!

Muvuca Agroflorestal
Brasil
5 months usando a aplicação
Questão respondida por Smile.io 1 de setembro de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

6 de agosto de 2024

I appreciate you helping me, thank you!

WJST Jet Set Skybound Store
Estados Unidos
3 months usando a aplicação
Questão respondida por Smile.io 8 de agosto de 2024

Thank you for your review! We are so glad Lynn was able to help you :)

Editado a 25 de junho de 2024

This is a loyalty program with tremendous flexibility that is easy to set up and amend and it keeps our clients happy as a value add in a competitive landscape. As a small business, I found the monthly fees to be steep once I hit the threshold to outgrow the free plan, however the customer service team was extremely supportive, diligent and creative in finding ways to help me to maintain the program.

Blue Mountain Tea Co
Canadá
Almost 3 years usando a aplicação
21 de junho de 2024

Reached out via chat to ask a simple question about order returns and reward points. Received a straight to the point answer quickly along with reference links to Smile Loyalty & Rewards Shopify page and super cute puppy gifs. Just like the chat interaction, using this app is quick and easy.
Thank you Lisa!

Rebel Athletic
Estados Unidos
12 months usando a aplicação
Questão respondida por Smile.io 24 de junho de 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

17 de julho de 2024

Hannah's explanation is straight forward and clear. Thank you.

AlbertWines2u
Malásia
5 months usando a aplicação
Questão respondida por Smile.io 19 de julho de 2024

Thank you for your lovely review - I'm so glad I was able to help! -Hannah :