Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avaliações (6 547)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 88% das classificações são de 5 estrelas
  • 8% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
3 de junho de 2024

I've been using Smile for years and haven't run into many issues. All issues I've had, have been resolved quickly. Recently, Lisa was able to help answer a few questions I had about the app, my Shopify theme and customer reviews.

Fortune Cookie Soap
Estados Unidos
Almost 8 years usando a aplicação
Questão respondida por Smile.io 5 de junho de 2024

Thanks for being our merchant and leaving a review about us. We are glad to hear that you have been enjoying Smile and that you've found our support team, especially !Lisa! to be helpful. That's what we're here for 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

14 de julho de 2024

Great app, great support when you have issues!

By Lenz
Bélgica
Almost 3 years usando a aplicação
Questão respondida por Smile.io 16 de julho de 2024

Thank you for your review! We are happy to hear that you're enjoying the app, reach out if you have any other questions!

Editado a 25 de outubro de 2024

Angie, Karen, Jade, Joana - This is my dream team!! Whenever I have questions about linking pages, double points, deep links, and getting their opinion on my landing rewards page - these ladies are there to help, happily and quickly. Thanks, Joana, for your help on this last need I had.

Get Smile now, their support is real life humans who respond timely - you cannot get that from alot of the apps out there.

Skarlett Blue
Estados Unidos
10 months usando a aplicação
Questão respondida por Smile.io 17 de junho de 2024

Thank you for the review! We really appreciate it. We think Angie is pretty awesome too 😄

-The Smile.io Team

9 de outubro de 2024

Lynn was ultra helpful and very quick to help with my clarifications and provide the support and solution I needed!

WICKD
Singapura
About 2 hours usando a aplicação
Questão respondida por Smile.io 12 de outubro de 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Lynn 🤩

9 de julho de 2024

I had an intricate issue and they responded so quick and it was all resolved within a day! Thank you!

Julz Shoes
África do Sul
3 months usando a aplicação
Questão respondida por Smile.io 10 de julho de 2024

We are so glad to hear your issue was solved quickly! We hope you continue to enjoy using the app :)

7 de agosto de 2024

quick response and very helpful!

Vuoi Jewellery
Austrália
6 months usando a aplicação
Questão respondida por Smile.io 9 de agosto de 2024

So glad to hear you have a lovely experience speaking with our support staff! Thank you for your review!

9 de agosto de 2024

Very easy to use. Thank you for this App!

Rena'sThreadandCrafts
Estados Unidos
30 days usando a aplicação
Questão respondida por Smile.io 12 de agosto de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

30 de maio de 2024

This app has been great! Had a small issue with the widget not showing on our site due to some other app code blocking it and Cole was able to fix the issue quickly!

The Red Wagon
Estados Unidos
Over 3 years usando a aplicação
Questão respondida por Smile.io 1 de junho de 2024

Thank you for taking the time to leave a review! I'm glad we could help!

14 de junho de 2024

Onboarding was a bit of a challenge at first but due to the excellent assistance from Angie, Shelby and the rest of the team we are up and running. Looking forward to the results!

Sugar Cookies Lingerie
Estados Unidos
Almost 2 years usando a aplicação
Questão respondida por Smile.io 17 de junho de 2024

Thank you for leaving a review! It was a pleasure helping you get set up!

Angie - Smile Team✨

17 de junho de 2024

Lynne quickly answered my query and explained things so easily. Loved the visual aids! Now I can create coupons confidently.

Pitter Patter
Estados Unidos
About 3 years usando a aplicação
Questão respondida por Smile.io 22 de junho de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖