Smile: Loyalty & Rewards , 5 071 recensioner
It isn't threatening, defamatory, or being left in exchange for an incentive. If published, we may include additional details about your store to help merchants read relevant reviews.
I just finished chatting with Nicole and I cannot begin to tell you how easy this set up was. Her instructions were seamless. She sent me video’s to show me where to navigate to what I needed to fix. I learn visually way better so this was huge for me. I cannot believe it was this simple! Thank you again Nicole!
It was so great chatting with you today. I'm so glad that we could help and that starting up Smile has been seamless. Thanks so much for leaving a review! We really appreciate it :)
- Nicole
Great app, it has everything one needs to reward customers and generate more sales. Exceptional customer service. I was having difficulty understanding something and I got a response within minutes! I was able to ask all the questions I had to make the best of the App. Highly recommend :)
Thank you for taking the time to leave a review. It was a pleasure assisting you today❤️ - Jade & The Smile Team <3
I cancelled this app over two months ago and I am still being charged. I reached out to customer service multiple times and have been ignored.
Hi there!
Our team has reached out get this resolved for you but we haven't seen a reply back yet. If you aren't getting our responses, please send an email to help@smile.io. We'd like to get this resolved for you today if possible.
Thanks.
💛
Très simple, et très efficace.
Seulement 4 étoiles car l’application n’est pas traduite en français
Merci beaucoup d'avoir laissé un avis. Nous sommes ravis que vous appréciez Smile!
Nous offrons en fait une traduction française de l'application. Nous vous avons contacté personnellement pour vous montrer comment vous pouvez changer la langue de votre programme en français.
Faites-nous savoir s'il y a autre chose avec quoi nous pouvons vous aider.
So far so good. I had a quick question when I added the app to my Shopify account, and Lisa was quick to answer and offer encouragement. I'm hoping to have enough sales to upgrade one day.
Thank you so much for taking the time to leave this review! We appreciate it so much & we look forward to continuing to impress 🤩
- Lisa & the Smile Team💛
Knew the answers quickly. Would appreciate the feature of being able to allow customers to apply points to shipping without buying a coupon.
Thank you for taking the time to leave a review and your feedback that I will share with the team. It was a pleasure assisting you today❤️ - Jade & The Smile Team <3
David and the team at Smile have been great, anything we ever needed they are standing by to assist. Support solves inquiries usually same day and if it is going to be longer they are up front about it.
The biggest thing is you can see they really value our growth, Smile is continuously willing to support us in our endeavors and ensures that they are continuing to provide valuable services and upgrades.
We are truly happy to know you have a great experience using Smile, and hope it will bring lots more success to you as well as joy to your customers! ✨
- the Smile Team 💛
The customer service was exceptional! Not only did they promptly address my inquiries, but they also provided me with a complimentary month. I am enthusiastic about the program and assessing the results.
Thanks so much for taking the time to leave a review! We really appreciate it and are so glad that you are enjoying Smile so far. Don't hesitate to reach out if there is anything else we can help you with!
-Nicole
Jade was fabulous and helped me with all my questions. It was a great experience, thank you so much.
Thank you for taking the time to leave a review and your kind words it was a pleasure assisting today ❤️ - Jade & The Smile Team <3