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Good app, terrible Portuguese translation which doesn't let you fix it by yourself either. It is unprofessional to have something on a website with so many grammatical errors.
Thank you so much for leaving us a review! We recently launched Portuguese as one of our language options and appreciate this feedback. We want to continue improving our app and if it's not too much trouble, would you be able to let us know where we can improve in the Portuguese translation?
Our email is help@smile.io and we want to share this feedback with our product team. Thank you so much!
At this time i cannot give much of a review since i did just install it, so far everything seems okaythough.
Great App to get the party started. Wish the FREE level had a bit more customization and more support for uniqueness but, alas- it's a starter kit for rewarding awesome customers!
Seems like a great app and great concept, but it won't let me edit Anything after it has been set up. Just really frustrating. Assume it is a glitch since all the other reviews are so positive. I'll keep trying.
manca la possibilità della traduzione in italiano!!!! Per il resto e una buona app. Ancora non ho avuto il piacere di vederla in funzione ma spero che parti presto
Hi there,
Thanks for sharing your open and honest feedback.
Our translations feature is still relatively new, so we're still learning which languages will provide the most value to our merchants.
While we don't yet officially support Italian, it looks like we've provided you with access to a workaround that would enable you to manually translate some parts of the app.
I've sent a follow-up email to see if we can help any further with this :)
so far so good- I'm already learning from their enticing offer to help optimise SEO when I leave this review.
The app is great but unfortunately many of the app sections and email notifications are not customizable and my store is in spanish so I can't use it for my business. That was a big disappointment because I like all the features from the program. The day they allow you to customize a bit more I will turn my review into a 5 star one.
Hey there! We're sorry to hear you're experiencing issues! We will be in touch via email for further assistance. :)
Inyeresting. Way to pricey to even be of competitive use.
cant say much for now, still testing app
I tried out the free version to see if this app would be a good fit for my company. The app is absolutely perfect, aside from 2 major flaws - 1. You can not redeem more than one of the dollar amount rewards at a time on the POS.
2. There is no way to redeem points if other discounts are activated in the checkout on the POS. I am not going to penalize the staff, not letting them utilize their points they earned, just because they get an employee discount.
Hello! Thank you for your review! I've sent over an email explaining how Smile rewards work with Shopify POS :) Look forward to chatting with you!