Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Recensioner (6 551)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 88 % av omdömena har 5 stjärnor
  • 8 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
15 december 2017

Great app and even better support! Thank you Maggie for answering all of my questions!!

Cbdmedterra
USA
Mer än 5 år användning av appen
15 april 2019

We are only 2 days into using Smile but so far what I can say is: WOW.

I really like this program. Very professional and even on the free program there are nice options. While I did figure out how to enter the points levels, I have to say this wasn't crystal clear even after reading the instructions a few times. For instance for variable and fixed discounts. And despite clearing my cache, restarting my browser, etc, I am still having trouble getting the referral message on Twitter to 'take' or to 'delete'. It might - after several hours!

But these are very small issues. Over all the program is unexpectedly quite amazing!

I agree with what many have said about pricing. If the pricing could be graduated a bit to help new businesses as they grow, then I would be glad to pay. $600 a year off the bat with a comparatively small customer base, is a chunky budget item - though the quality is worth every penny.

On balance, I highly recommend any shop owner to try this program. It is relatively easy to set up, a great way to reward long-time, loyal customers, it creates great 'brand' feeling and it is a very professional tool to help any e-store grow their customer base.

Thanks, Smile!

~

Elves' Best Christmas Crackers
Kanada
Mer än 5 år användning av appen
Smile.io svarade 16 april 2019

Thank you very much for the amazing feedback and five-star review! This kind of candid feedback is so appreciated. :)

23 maj 2023

Andreandana - she has been a great help. Fast reply and very attentive to help with our queries. Thanks so much, team! Stay awesome :)

Novapro Sports Camping Store
Australien
Mer än 5 år användning av appen
Smile.io svarade 23 maj 2023

Thank you so much for taking the time to leave this lovely review!! I will pass it on to Andrea. I know she will be delighted 💛💖💛

Cheers
David

31 juli 2016

Easy to install, pre-built configurations are great..literally took seconds!

Card Machine Outlet
USA
Mer än 5 år användning av appen
Redigerat 28 april 2022

Amazing CS support! Super responsive- was Excellent! Did the research with the information I provided and located me. Thank you

Dashing Diva
USA
Mer än 5 år användning av appen
Smile.io svarade 28 september 2021

Thank you so much for your review 💖 We really appreciate your recommendation!

Redigerat 26 juli 2022

Joshua provided prompt, professional and clear guidance on updating a long-time customer's rewards account.

www.johnwmmacys.com
USA
Mer än 5 år användning av appen
Smile.io svarade 21 maj 2021

Thank you for your 5-star rating, truly appreciated! Glad to hear that Rachel was such a great help! ✨

28 februari 2018

Maggie did a fantastic job figuring out my the issues I was having and fixed them in less than a minute in the live chat! Very pleased!!

Blushing Peach Co
USA
Mer än 5 år användning av appen
25 mars 2022

We use SMILE and it has worked very smoothly. The tech support has also been very helpful when we run into any issues.

Durhams Bee Farm
USA
Mer än 5 år användning av appen
Smile.io svarade 25 mars 2022

Thank you so much for the kind review! We really appreciate it 💛

1 april 2020

We have been with them for three years, always supportive and during this time of crisis they have stepped up to the plate once again.
Thanks for the support

Showers Pass
USA
Mer än 5 år användning av appen
Smile.io svarade 3 april 2020

Thank you so much for your lovely review, and your continued support of us 💖

Redigerat 7 november 2024

I have been using smile for approximately six years for my business. While there have been a few hiccups, they have always helped me take care of those immediately and without incident. I love that they are expanding their program to make things run better for small businesses.

Double Dipp'd Dip Powder
USA
Mer än 5 år användning av appen
Smile.io svarade 17 januari 2023

Thank you so much for your kind review. We are delighted you are finding us easy to use. Feel free to reach out if you need any help, our team is always happy to hear from you.