Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Built for Shopify

Recensioner (6 196)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 88 % av omdömena har 5 stjärnor
  • 8 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
Redigerat 19 april 2019

Kellen is the man. He helped me clarify on some questions I had to better help my customers. Thanks!

Publish Online Shop
USA
Mer än 2 år användning av appen
Smile.io svarade 22 april 2019

Thanks so much for the five-star review :) We really appreciate it!

4 februari 2022

Smile has been great to work with, and our customers love using our "Legacy Stars". We have seen an increase in sales from this! Customer service has also been incredible and most recently speaking with Jade was such a great experience. Thank you so much for having such a great team!

The OVer Company
Kanada
Mer än 2 år användning av appen
Smile.io svarade 4 februari 2022

It's great to hear that enjoy the app and our support, especially from Jade 🤩. I'll let them know! We are excited for you and all your future clients 🚀

24 mars 2022

Nicole was amazing. Super patient and helpful and answered all of my questions! She was very clear in her instructions and made the troubleshooting process seamless.

hOMe Beauty & Wellness
USA
Mer än 2 år användning av appen
Smile.io svarade 25 mars 2022

Thank you for the review! We're so happy to hear that Nicole was able to troubleshoot your questions effectively, we agree that she's amazing! 💛

3 augusti 2022

awesome app, very good and cost effective. just wish it had an option for the rewards redemption to be accessed via a standard webpage instead of an app or floating button

Anne Vaughan Designs
USA
Mer än 2 år användning av appen
Smile.io svarade 3 augusti 2022

Thanks for taking the time to leave a review! It was amazing helping you today :) -Jade <3

14 januari 2021

Smile is a great app for points and referrals and they online chat system is great! in particular Brady, Jess and Jobie have been incredibly helpful in helping us get everything set up!

Arcminute
Storbritannien
Mer än 2 år användning av appen
Smile.io svarade 14 januari 2021

Thank you so much for the review and for leaving us 5 stars! We're so happy you found our Support team helpful! 😄

12 november 2020

So far so good! Support replies fast and helps by providing any steps you may have missed, thank you!

Angry Ballerina Fabrics
Kanada
Mer än 2 år användning av appen
Smile.io svarade 12 november 2020

Thanks so much for the five-star rating! We really appreciate it. We're happy our Support team were able to help out! 😊

11 juni 2021

The app is amazing and really helps to build loyalty amongst our customers. I had the pleasure of dealing with Christian in support regarding some queries and advice.... ad the customer support is just on the next level! Thanks Christian... Thanks Smile!

BabybeadsSA
Sydafrika
Mer än 2 år användning av appen
Smile.io svarade 11 juni 2021

Thank you so much for your lovely review! We're so glad to hear that Christian was so helpful 💖

6 april 2022

Great way to get a loyalty program started, and they have so many resources to help along the way! Their customer support is great as well.

DIY BAR
USA
Mer än 2 år användning av appen
Smile.io svarade 7 april 2022

That is so kind 💖, thank you so much for leaving a review, We are always here if you need us 🙏

17 juni 2021

We experienced difficulty in setting up the Reward Code and trying to find solution. Jade attended to us and she has been amazing and has been very helpful in providing the required links to the guide and tutorial video that will be helpful for us.

LIFE IN MOTION
USA
Mer än 2 år användning av appen
Smile.io svarade 18 juni 2021

Thank you so much for your review! We're so glad to hear that Jade was so helpful!

7 november 2022

I had an issue with a customer accessing her points. Nicole was really helpful in explaining what happened and instructing me on how to fix going fwd - thanks!

StrengthxBeauty.com
USA
Mer än 2 år användning av appen
Smile.io svarade 7 november 2022

We appreciate you taking the time to leave a review. It was great chatting with you today. Don't hesitate to reach out if you need anything else 💛 Nicole