Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Recensioner (6 610)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 88 % av omdömena har 5 stjärnor
  • 8 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
29 oktober 2024

Excellent documentation, easy to set up and customize. Support is responsive and helpful. New features released fairly often. Much more affordable than some of their competitors for more features. Easily integrates with most major marketing and reviews software.

Outdoorplay
USA
6 månader användning av appen
Smile.io svarade 31 oktober 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

21 november 2024

Thank you so much for all your help!

Nolaskinsentials
USA
Ungefär 7 år användning av appen
Smile.io svarade 23 november 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

5 november 2024

If I was just reviewing the customer service and troubleshooting/help I just received from Shelby then it would be 10* (seriously, I can't express how grateful I am for her help because without it I would have given up and just taken the hit and removed Smile.io completely rather than deal with the tech issue!), however it seems like I'm reviewing the whole app and my experience so far is that if you're not amazingly tech-savvy (I'm reasonably adept) then it takes a while to get your head around the intricacies. Overall, fantastic support and I have very little to complain about considering that I'm currently using the free plan which gives a great 'basic' offering plus unfaultable customer service. I'm looking forward to understanding Smile.io more and hopefully it won't be long until we're able to upgrade to the better paid plans.

(Thank you again, Shelby. You're a star!)

MALA Home Fragrance
Storbritannien
6 månader användning av appen
Redigerat 17 december 2024

Easy to set up and use.

Customer service is amazing!

Goldmania New York
USA
Mer än ett år användning av appen
Smile.io svarade 1 december 2024

Thank you for your review. Our support team have reached out to see if there is anything else we can assist you with :)

28 januari 2025

I just installed the app within the past few days, but so far, so good. 5 stars for customer service - they respond quickly and answer questions thoroughly.

DogStoreOnline LLC
USA
6 dagar användning av appen
Smile.io svarade 30 januari 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

12 november 2024

Customer service has been great! The few times we've had questions, Lisa has come to our aid within just a few hours, not only with answers, but also with screen-shots, and even embedded video/GIF that make it very easy to understand! Explanations have been simple and complete, making sure that we fully understand the solution. Thanks for the great customer service! :)

Radiant Research
USA
3 månader användning av appen
21 november 2024

This app is an easy to use way to drive further sales. The customer assistance is amazing!

Blink Tea
Kanada
Ungefär 2 år användning av appen
Smile.io svarade 22 november 2024

We smiled reading this review! Thank you so much :)

15 januari 2025

Excellent customer service. Shelby is always very helpful.

lovingthyselfrocks
USA
2 månader användning av appen
Smile.io svarade 18 januari 2025

Thanks so much for taking the time to rate us 5 stars! 🤩

5 december 2024

Great customer service, my question was answered within an hour and issue was solved efficiently. My advisor was Lisa.

Meder Beauty Europe
Lettland
10 månader användning av appen
Smile.io svarade 6 december 2024

We are so glad Lisa was able to assist you quickly, hope you enjoy the app :)

21 januari 2025

Andrea has helping me with the app. love the features of the app so far.

Country Beautie
Australien
Ungefär en månad användning av appen
Smile.io svarade 23 januari 2025

We are happy to hear Andrea was able to assist you with using the app - enjoy the features!