Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Recensioner (6 656)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 88 % av omdömena har 5 stjärnor
  • 8 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
21 januari 2025

Unacceptable Customer Service and Unfair Subscription Policy

I am extremely disappointed with the customer service provided by this company. They offer only chat and email support, both of which take hours to receive a response—completely unacceptable for a paid service.

What’s even more frustrating is their unfair subscription policy. I paid $50 for a monthly subscription, and after realizing ...

Shabella
USA
8 dagar användning av appen
Smile.io svarade 23 januari 2025

Thank you for your feedback here. Someone has reached out to you and we'd love to work together to make sure your experience is as positive as it can be!

11 december 2024

I really appreciate Joana's help!! I am excited to start this program on my store and feel relieved that support was able to help me so quickly!!!

Affirm The Word Literary
USA
21 dagar användning av appen
Smile.io svarade 13 december 2024

Thank you for taking the time to leave us a 5-star review! 🤩

Redigerat 8 januari 2025

Fast and efficient service - what I needed when I was in a pinch regarding dealing with repeat orders and how they should be handled in order for customer to receive their points. The otter fist pump clinched it

Bond St Wines
USA
6 månader användning av appen
Smile.io svarade 30 november 2024

Thanks so much for taking the time to rate us 5 stars! 🤩

28 oktober 2024

I really appreciate the support that addresses customer issues right away. I highly recommend this website for anyone who needs points and referrals.

Flying Tomato
USA
Mer än 2 år användning av appen
Smile.io svarade 30 oktober 2024

Thank you so much for taking the time to leave this review!

We really appreciate it 💖

Don't hesitate to reach out if you have any questions,

Smile Team ✨

28 januari 2025

I just installed the app within the past few days, but so far, so good. 5 stars for customer service - they respond quickly and answer questions thoroughly.

DogStoreOnline LLC
USA
6 dagar användning av appen
Smile.io svarade 30 januari 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

14 november 2024

Jade in the customer support team was super helpful with a query my customer had, and explained clearly what the resolve was. Thanks v much!

Redchurch Brewery
Storbritannien
Ungefär 4 år användning av appen
Smile.io svarade 16 november 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Jade 🤩

- Smile Team ✨

15 januari 2025

Excellent customer service. Shelby is always very helpful.

lovingthyselfrocks
USA
2 månader användning av appen
Smile.io svarade 18 januari 2025

Thanks so much for taking the time to rate us 5 stars! 🤩

21 januari 2025

Andrea has helping me with the app. love the features of the app so far.

Country Beautie
Australien
Ungefär en månad användning av appen
Smile.io svarade 23 januari 2025

We are happy to hear Andrea was able to assist you with using the app - enjoy the features!

21 november 2024

Thank you so much for all your help!

Nolaskinsentials
USA
Ungefär 7 år användning av appen
Smile.io svarade 23 november 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

13 februari 2025

Great customer service!

HH Science
USA
Nästan 3 år användning av appen
Smile.io svarade 15 februari 2025

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions.

Smile Team ✨