Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Recensioner (6 657)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 88 % av omdömena har 5 stjärnor
  • 8 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
19 februari 2025

great customer service

Vibe Jewelry
USA
Ungefär 2 år användning av appen
Smile.io svarade 21 februari 2025

We really appreciate your review - thanks!

25 februari 2025

Great Customer Service!

Janado | The Smarter New
Tyskland
Nästan 2 år användning av appen
Smile.io svarade 26 februari 2025

Thanks so much for taking the time to leave this review - we are happy to hear our team were able to support you!

27 februari 2025

Good response on customer service and the app is easy to use.

GRMS, gourmetcoffees.com
USA
Ungefär 2 månader användning av appen
Smile.io svarade 28 februari 2025

Thank you for taking the time to leave this review! We are happy to hear you find the app easy to use.

5 december 2024

Great customer service, my question was answered within an hour and issue was solved efficiently. My advisor was Lisa.

Meder Beauty Europe
Lettland
10 månader användning av appen
Smile.io svarade 6 december 2024

We are so glad Lisa was able to assist you quickly, hope you enjoy the app :)

20 februari 2025

Very good support from Lisa.
Prompt to reply and solved the issue quickly.

Sow & Arrow
Storbritannien
29 dagar användning av appen
Smile.io svarade 22 februari 2025

Thank you so much for taking the time to leave this review 💖

21 november 2024

This app is an easy to use way to drive further sales. The customer assistance is amazing!

Blink Tea
Kanada
Ungefär 2 år användning av appen
Smile.io svarade 22 november 2024

We smiled reading this review! Thank you so much :)

29 oktober 2024

Excellent documentation, easy to set up and customize. Support is responsive and helpful. New features released fairly often. Much more affordable than some of their competitors for more features. Easily integrates with most major marketing and reviews software.

Outdoorplay
USA
6 månader användning av appen
Smile.io svarade 31 oktober 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

5 november 2024

If I was just reviewing the customer service and troubleshooting/help I just received from Shelby then it would be 10* (seriously, I can't express how grateful I am for her help because without it I would have given up and just taken the hit and removed Smile.io completely rather than deal with the tech issue!), however it seems like I'm reviewing the whole app and my experience so far is that if you're not amazingly tech-savvy (I'm reasonably adept) then it takes a while to get your head around the intricacies. Overall, fantastic support and I have very little to complain about considering that I'm currently using the free plan which gives a great 'basic' offering plus unfaultable customer service. I'm looking forward to understanding Smile.io more and hopefully it won't be long until we're able to upgrade to the better paid plans.

(Thank you again, Shelby. You're a star!)

MALA Home Fragrance
Storbritannien
6 månader användning av appen
20 februari 2025

Lisa was very helpful and effecient. Many thanks

Kedar Health
Ghana
Mer än ett år användning av appen
Smile.io svarade 25 februari 2025

Thank you for your review and feedback. I've reached out via email to address this with you.

12 november 2024

Customer service has been great! The few times we've had questions, Lisa has come to our aid within just a few hours, not only with answers, but also with screen-shots, and even embedded video/GIF that make it very easy to understand! Explanations have been simple and complete, making sure that we fully understand the solution. Thanks for the great customer service! :)

Radiant Research
USA
3 månader användning av appen